Dotcom-Monitor vs ServicePilot VoIP Monitoring

Dotcom-Monitor monitors websites and infrastructure, with checks, monitoring locations and alerts listed across its plans. Monitoring capabilities include SSL expiry alerts, keyword monitoring and server monitoring. The free plan is free, billed monthly, and includes up to 25 targets, monitoring as often as every five minutes, two locations, email alerts and seven-day data retention. A subscription is $13.33 a month, billed monthly; pricing varies by platform, target count and frequency. Its plan comparison lists up to 100 targets, one-minute monitoring, 25 locations, private agents and API configuration for Subscription. Enterprise pricing is custom and includes unlimited targets, 30+ locations, SSO and MFA, and 24/7 priority support. Alert channels include email, phone call, SMS, SNMP, webhooks, WhatsApp, Slack, PagerDuty, Microsoft Teams, AlertOps, Status.io and ServiceNow. The service is listed for web, Windows, Linux, iOS and Android. Dotcom-Monitor was founded in 1998 and is headquartered in Excelsior, Minnesota, USA.

ServicePilot VoIP Monitoring tracks call infrastructures and collaboration systems across vendor environments including Cisco, Avaya, Microsoft, Oracle SBC, Genesys, Mitel, Sonus, AudioCodes and Poly. It automatically finds voice, video and unified communications resources and inventories phones, gateways, video bridges and licenses. Call quality views cover overall communications, individual sites and users. The service relates server, network and application performance indicators to call quality by zone to help locate incidents. For Avaya Aura, it analyzes how many seconds of a call have a bad MOS. Deployment choices described include SaaS, hybrid and on-premise. A free account gives access to real-time monitoring without payment details; a 15-day trial can be offered when data retention is needed. SaaS Base retains 13 months of historical data, while on-premise retention is custom. Object Monitoring is listed at $0.50 per month, with rates decreasing by quantity; SaaS Base is $435 per month. The free cloud offer is hosted through a Microsoft Azure partnership.