Dotgo RCS vs Helo.ai
Dotgo RCS
dotgo.comHelo.ai
helo.aiSide by side
| Figure | Dotgo RCS | Helo.ai |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 1 | 1 |
| Spec score · RCS Business Messaging Software | 8.3 (#6) | 8.2 (#7) |
| Campaigns | RCS Campaign Manager lets users create, manage, and schedule campaigns with rich card templates, customizable calls to action, and downloadable reports. | Businesses can run automated campaigns across SMS, WhatsApp, RCS, and email. |
| Channels | Dotgo says it can build and deploy chatbots over RCS, WhatsApp, GBM, iMessage, and Instagram. | The platform lists SMS, WhatsApp, RCS, voice, email, and chatbots among its communication channels and products. |
| Integrations | The company says RBM Hub connects with existing software, CRM systems, and marketing automation tools. | Helo.ai offers APIs, low-code integration, omnichannel communication, CRM and ERP integration, CDP capabilities, and dedicated integration support. |
| Product | Dotgo’s RBM Hub provides a single termination point for developers, aggregators, and ISVs to deliver RCS traffic across mobile carriers. | Helo.ai is a communications platform for businesses that supports messaging and automation across channels including WhatsApp, RCS, SMS, email, and voice. |
| Security | Dotgo’s privacy policy says it uses commercially reasonable physical, managerial, and technical safeguards and encrypts sensitive exchanges over SSL. | The security overview describes TLS 1.2 or higher, AES-256 or equivalent encryption, role-based access controls, audit logging, and daily encrypted backups. |
| Support | For operators, Dotgo offers business and technical support for RBM agent onboarding and RCS education. | The contact page lists [email protected] for support inquiries. |
| Verification | Dotgo says it has been an RCS verification authority since 2020 and verifies RCS agents and brands. | Helo Verify supports verification through SMS, email, or WhatsApp and includes SIM binding to help prevent SIM-swap fraud. |
Plans
In their own words
Dotgo RCS
Dotgo RCS provides business messaging tools for carriers and other organizations deploying or monetizing Rich Communication Services. Its RBM Hub gives developers, aggregators, and ISVs one termination point for delivering RCS traffic across mobile carriers, connecting to more than 70 carriers worldwide. Messages can include images, videos, carousels, and suggested actions; analytics track open rates, click-through rates, read receipts, and conversions. The product range also includes Dotgo MaaP Gateway for mobile network operators, managed services, agent verification, campaign management, Bot Store, RichOTP, and RichSMS. MaaP Gateway covers backend RCS management, onboarding and verification of agents, billing, and reporting. Campaign Manager supports creating and scheduling campaigns with rich card templates, customizable calls to action, and downloadable reports. Chatbots handle two-way marketing, commerce, and support conversations, with fallback to a live agent, and can be deployed across RCS, WhatsApp, GBM, iMessage, and Instagram. RichOTP supports SMS fallback and approval from within Messages. Pricing is on request; fees may be one-time, recurring, usage-based, or chatbot charges.
Helo.ai
Helo.ai is a business messaging and customer engagement platform available through the web and API. Its products cover SMS, WhatsApp, RCS, voice, email, and chatbots, with automated campaigns across SMS, WhatsApp, RCS, and email. RCS messages can include verified sender IDs, rich media, buttons, carousels, images, and videos. Helo Convo is a no-code AI agent for WhatsApp, web, and apps; the company says it can be configured from a prompt in five minutes. Agents can handle voice notes, respond in customers’ languages, connect to integrations, and hand conversations to human agents. Shortify creates branded, trackable short URLs with real-time insights. Helo Verify supports verification by SMS, email, or WhatsApp and includes SIM binding to help prevent SIM-swap fraud. The platform also offers API and low-code integration services, including CRM and ERP connections. Helo.ai says it encrypts data at rest and in transit and stores and processes data in India unless otherwise agreed. It does not claim formal GDPR or CCPA certification. Pricing is custom, with no numerical price listed.