DoubleTick vs Interakt
DoubleTick
doubletick.io
Interakt
interakt.shopSide by side
| Figure | DoubleTick | Interakt |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 7 |
| Spec score · WhatsApp Business API Providers | 7.5 (#23) | 8.4 (#7) |
| Spec score · Chatbot Builders | 7.2 (#224) | 8.3 (#83) |
| Audience | DoubleTick says it helps enterprises scale WhatsApp reach, automation and governance. | Interakt says its vision is to be the de-facto WhatsApp Business platform for SMBs and D2C brands. |
| Automation | The product includes a no-code bot studio, lead assignment rules, bot interaction logs, journey analytics and working-hours replies. | Interakt offers a no-code, drag-and-drop WhatsApp chatbot builder and describes automating up to 80% of queries. |
| Free plan | No | No |
| Integrations | The site links a Salesforce integration and its help documentation lists Shopify, Tally Prime, Zoho CRM, QuickSell and WooCommerce integrations. | Its integrations page lists native integrations including Shopify, WooCommerce, and Google Sheets. |
| Product | DoubleTick describes itself as a WhatsApp technology partner offering broadcast messaging, a unified team channel, automated chat assistance and conversation reporting. | Interakt describes itself as a full-stack growth engine for marketing, sales, and support, with AI-powered automation for customer engagement. |
| Support | All plans include help-center access and 24x7 chat support; Pro includes a shared account manager and Enterprise a dedicated account manager. | The shared team inbox lets teams manage WhatsApp and Instagram customer queries and collaborate. |
| Trial | The pricing FAQ says DoubleTick does not offer a free trial and invites prospective customers to book a demo. | The homepage offers a 14 day free trial and says no credit card is required. |
Plans
DoubleTick
- EnterprisePriced on request
- ProPriced on request
- StarterPriced on request
Interakt
- Starter$12 a month
- Growth$55 a month
- Advanced$69 a month
- Instagram Starter$12 a month
- Sales CRM₹2,499 a month
- WhatsApp AI Agents₹2,499 a month
- EnterprisePriced on request
In their own words
DoubleTick
DoubleTick has no write-up on Specifiction yet; its figures are above.
Interakt
Interakt is a customer engagement platform for marketing, sales, and support, with automation for customer interactions. Its listed channels include WhatsApp, Instagram, RCS, and voice. Teams can handle WhatsApp and Instagram customer queries in a shared inbox and collaborate on responses. Marketing tools include bulk WhatsApp campaigns and Click-to-WhatsApp ads for capturing leads on WhatsApp and Instagram. A no-code, drag-and-drop chatbot builder supports WhatsApp automation; Interakt says it can automate up to 80% of queries. Its Sales CRM gathers leads from WhatsApp, workflows, API, Shopify, or manual entry, with automatic assignment of owners and statuses. Businesses can sync catalogs from Shopify, WooCommerce, or Excel for customers to browse and buy through WhatsApp Pay. The integrations list includes Shopify, WooCommerce, and Google Sheets, alongside public APIs and webhooks. Interakt is available on Android, iOS, and web. Growth costs $55/mo (+taxes); a 14-day trial is available without a credit card, but there is no free plan.