Dr Dispatch vs Odyssee Field Service
Dr Dispatch
drdispatch.com
Odyssee Field Service
wello.solutionsSide by side
| Figure | Dr Dispatch | Odyssee Field Service |
|---|---|---|
| Price from | $100/mo | €22/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 9 |
| Spec score · Dispatch Software | 8.1 (#11) | 8.9 (#6) |
| Founded | 1993 | 2008 |
| Integrations | Named integrations and partners include QuickBooks, Highway, RMIS, DAT, Saferwatch, Trucker Tools, MacroPoint, FourKites, PeopleNet, Geotab, Trimble Maps, ProMiles, EFS, and Fleet One. | Published integrations include Microsoft Business Central, SAP Business One, TESTO, VEKA, Zapier, AFAS, Exact Online, Odoo, Make and open APIs. |
| Purpose | Dr Dispatch is trucking and brokerage dispatch software aimed at small and medium businesses. | Wello Solutions is field service management software for companies providing installation, maintenance, and repair services. |
| Security | The broker software page lists a user-based security system, and the broker feature page describes multi-agent security for controlling information access. | The pricing page lists SSL encryption, hosting on Microsoft Azure, and regular security assessments with third-party security firms. |
| Support | Active subscribers receive phone and email technical support Monday through Friday, 8:00 AM to 5:00 PM CST, excluding major US holidays, plus a support portal and help documentation. | Support channels listed include live chat, email, tickets, knowledge-base articles, phone support and customer-success assistance during trials. |
Plans
Odyssee Field Service
- Essential€35 a month
- Advanced€59 a month
- Expert€89 a month
- Start€22 a month
- Advanced€39 a month
- Professional€59 a month
- EnterprisePriced on request
- Enterprise AIPriced on request
- UltimatePriced on request
In their own words
Dr Dispatch
Dr Dispatch has no write-up on Specifiction yet; its figures are above.
Odyssee Field Service
Odyssee Field Service, presented as Wello Solutions, is field service management software for companies handling installation, maintenance, and repair. Teams can create, assign, track, and complete work orders with service reports. Scheduling includes drag-and-drop and provisional planning, recurring schedules, technician and work-order geolocation, routing, and travel-time information. The technician app supports offline work-order execution and customer signatures. The software is listed for Android, iOS, web, and Windows, and includes vehicle dispatch, territory management, board schedule views, and live location tracking. Wello describes a documented API and more than 3,000 no-code integrations through Zapier; a described case connects it with Odoo. Listed safeguards include SSL encryption, Microsoft Azure hosting, and regular assessments by third-party security firms. Plans require a minimum of three users. Essential is €35/user/mo and Advanced is €59/user/mo; Expert is €89/user/mo when billed annually. A free trial is available, but there is no free plan.