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SPECIFICTION
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Dr Dispatch vs Service Pro

Dr Dispatch

drdispatch.com

Service Pro

msidata.com

Side by side

FigureDr DispatchService Pro
Price from$100/mo—
Free plan——
Free trialYesYes
Open source——
WebYesYes
WindowsYesYes
iOS—Yes
Android—Yes
API—Yes
Self-hostedYes—
Plans published11
Spec score · Dispatch Software8.1 (#11)7.6 (#20)
IntegrationsNamed integrations and partners include QuickBooks, Highway, RMIS, DAT, Saferwatch, Trucker Tools, MacroPoint, FourKites, PeopleNet, Geotab, Trimble Maps, ProMiles, EFS, and Fleet One.The mobile app can integrate with systems including QuickBooks, NetSuite, and Viewpoint.
PurposeDr Dispatch is trucking and brokerage dispatch software aimed at small and medium businesses.Service Pro is a field service management platform for organizations that service, install, and maintain physical equipment.
SupportActive subscribers receive phone and email technical support Monday through Friday, 8:00 AM to 5:00 PM CST, excluding major US holidays, plus a support portal and help documentation.The subscription includes ongoing dedicated support and account management.
TrialThe carrier page offers a free two-week test drive of Dr Dispatch.The company says it has offered free trials when they make sense for a customer's evaluation process; customers are directed to contact sales.

Plans

Dr Dispatch

  • Dr Dispatch subscription$100 a month

Dr Dispatch pricing →

Service Pro

  • Service ProPrice not published

Service Pro pricing →

In their own words

Dr Dispatch

Dr Dispatch has no write-up on Specifiction yet; its figures are above.

Visit drdispatch.com

Service Pro

Service Pro is a field service management platform for organizations that service, install, and maintain physical equipment. Dispatchers can assign technicians to work orders, follow job status in real time, and keep customers informed. A color-coded, drag-and-drop scheduler filters technicians by location, skill level, and certification. Service calls can become work orders, including through call-to-quote and call-to-order conversions. The native mobile app runs on iOS, Android, and Windows devices and supports offline work. Technicians can review work orders, customer and asset history, and contract or warranty coverage, then record labor, parts, photos, and signatures. The mobile app can integrate with systems such as QuickBooks, NetSuite, and Viewpoint. API access requires a separately purchased Service Pro API Connector license. A subscription includes a secure hosted cloud environment, ongoing dedicated support, and account management. Pricing is customized, billed annually per user, and implementation fees also apply. MSI says free trials may be offered when appropriate for a customer's evaluation; customers are directed to contact sales.

Visit msidata.com