Dr Dispatch vs ServicePower
Dr Dispatch
drdispatch.com
ServicePower
servicepower.comSide by side
| Figure | Dr Dispatch | ServicePower |
|---|---|---|
| Price from | $100/mo | Free |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Self-hosted | Yes | — |
| Plans published | 1 | 4 |
| Spec score · Dispatch Software | 8.1 (#11) | 8.4 (#9) |
| Founded | 1993 | G2 lists ServicePower as serving customers since 1996. |
| Integrations | Named integrations and partners include QuickBooks, Highway, RMIS, DAT, Saferwatch, Trucker Tools, MacroPoint, FourKites, PeopleNet, Geotab, Trimble Maps, ProMiles, EFS, and Fleet One. | Workforce Connectors and APIs connect ServicePower with CRM, ERP, workforce-management, customer, contractor, and other enterprise systems. |
| Security | The broker software page lists a user-based security system, and the broker feature page describes multi-agent security for controlling information access. | The Trust Center lists SOC 1 Type II and SOC 2 Type II attestations and describes encryption in transit and at rest, access controls, and ongoing monitoring. |
| Support | Active subscribers receive phone and email technical support Monday through Friday, 8:00 AM to 5:00 PM CST, excluding major US holidays, plus a support portal and help documentation. | The site directs servicers to a dedicated help center and lists customer support through its support portal. |
Plans
ServicePower
- Employed WorkforcePriced on request
- Contracted WorkforcePriced on request
- Blended WorkforcePriced on request
- ServicePower HUBFree
In their own words
Dr Dispatch
Dr Dispatch has no write-up on Specifiction yet; its figures are above.
ServicePower
ServicePower is web-based software for managing field service work across employed, contracted, or blended workforces. Its listed capabilities include route optimization, customer portals, invoicing, and payments. Employed Workforce combines scheduling and mobile access with customer self-service, work order management, analytics, and Vision AI. Contracted Workforce includes dispatch, contractor reimbursement, contractor management and compliance, customer self-service, work order management, and analytics. Blended Workforce brings together scheduling, mobile access, dispatch, contractor reimbursement, contractor management and compliance, and customer self-service. ServicePower HUB covers work order management, warranty and cash-on-demand job management, parts ordering, payment processing, estimates, and invoices. The software runs on the web. ServicePower offers a free plan, with pricing on request. The maker is based in McLean, Virginia, United States.