Drag vs InboxPilot
Drag
dragapp.com
InboxPilot
inboxpilot.coSide by side
| Figure | Drag | InboxPilot |
|---|---|---|
| Price from | $12/mo | $32/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Self-hosted | — | Yes |
| Plans published | 6 | 4 |
| Spec score · AI Email Assistants | 9.3 (#2) | 8.1 (#20) |
| Integrations | Drag connects natively with Google Workspace services and WhatsApp, supports 5,000+ apps through Zapier, and offers a REST API and MCP server. | The integrations page lists Gmail, Outlook, Slack, Zendesk, Pipedrive, Notion, Shopify, and custom URLs or APIs. |
| Product | Drag is an AI-powered shared inbox for Gmail teams, usable inside Gmail or in the Drag web app. | InboxPilot drafts replies in Gmail and Outlook using a company's documents and connected tools, and sorts email to the right team. |
| Security | Drag states that it is SOC 2 and CASA certified. | InboxPilot states that it is SOC 2 Type II certified and GDPR compliant, and encrypts data at rest with AES-256 and in transit with TLS 1.2 or higher. |
| Support | Plans include a help center and live chat; Plus adds onboarding and setup help, while Pro adds priority support. | The Business plan includes priority support, while the Scale plan includes a team onboarding session. |
Plans
Drag
- Starter$12 a month
- Plus$18 a month
- Pro$24 a month
- Starter$144 a year
- Plus$216 a year
- Pro$288 a year
InboxPilot
- Starter$32 a month
- Growth$82 a month
- Business$207 a month
- Scale$415 a month
In their own words
Drag
Drag is an AI-powered shared inbox for Gmail teams, available inside Gmail or in its web app. Teams can coordinate customer email using boards, assignments, notes, shared drafts, and collision detection. Its queue can bring together email, WhatsApp, live chat in early access, and a help center. Varley provides Copilot, Agents, Intelligence, and email assists; AI features are included in Plus and Pro, while Starter can add AI credits. Drag connects natively with Google Workspace services and WhatsApp, supports more than 5,000 apps through Zapier, and provides a REST API and MCP server. Plans allow unlimited users without a seat minimum. Starter has up to 10 automation rules and a three-month reporting window; Plus and Pro have unlimited rules and longer reporting windows. Pricing is listed from $12/user/mo billed annually, and a seven-day trial includes Pro features without requiring a credit card. Drag describes its users as teams of up to 200 people working in Gmail and Google Workspace, including support, sales, operations, IT, and HR teams.
InboxPilot
InboxPilot has no write-up on Specifiction yet; its figures are above.