Drag vs ShareMail
Drag
dragapp.comShareMail
sharemail.appSide by side
| Figure | Drag | ShareMail |
|---|---|---|
| Price from | $12/mo | $6/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 6 | 3 |
| Spec score · Email Collaboration Software | 9.3 (#2) | 7.6 (#19) |
| Spec score · Shared Inbox Software | 9.3 (#3) | 7.7 (#21) |
| Automation | Automation rules support routing, tagging, autoresponders and SLA-related workflows. | Rules can tag, assign, round-robin, or notify, and the site says unlimited rules are included on every plan. |
| Collaboration | Teams get assignments, internal notes, shared drafts, mentions, shared tags and collision detection. | Teammates can leave internal comments and @mention each other inside a conversation; customers cannot see the comments. |
| Integrations | Drag connects natively with Google Workspace services and WhatsApp, supports 5,000+ apps through Zapier, and offers a REST API and MCP server. | The docs index lists Stripe customer context and Slack or Discord notifications as integrations. |
| Product | Drag is an AI-powered shared inbox for Gmail teams, usable inside Gmail or in the Drag web app. | ShareMail is a shared inbox for small teams that works on top of Gmail. |
| Support | Plans include a help center and live chat; Plus adds onboarding and setup help, while Pro adds priority support. | Starter and Team include support from humans; Business includes priority support with screen shares. |
Plans
Drag
- Starter$12 a month
- Plus$18 a month
- Pro$24 a month
- Starter$144 a year
- Plus$216 a year
- Pro$288 a year
In their own words
Drag
Drag is an AI-powered shared inbox for Gmail teams, available inside Gmail or in its web app. Teams can coordinate customer email using boards, assignments, notes, shared drafts, and collision detection. Its queue can bring together email, WhatsApp, live chat in early access, and a help center. Varley provides Copilot, Agents, Intelligence, and email assists; AI features are included in Plus and Pro, while Starter can add AI credits. Drag connects natively with Google Workspace services and WhatsApp, supports more than 5,000 apps through Zapier, and provides a REST API and MCP server. Plans allow unlimited users without a seat minimum. Starter has up to 10 automation rules and a three-month reporting window; Plus and Pro have unlimited rules and longer reporting windows. Pricing is listed from $12/user/mo billed annually, and a seven-day trial includes Pro features without requiring a credit card. Drag describes its users as teams of up to 200 people working in Gmail and Google Workspace, including support, sales, operations, IT, and HR teams.