Drag vs Sortd
Drag
dragapp.com
Sortd
sortd.comSide by side
| Figure | Drag | Sortd |
|---|---|---|
| Price from | $12/mo | $10/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 6 | 4 |
| Spec score · Shared Inbox Software | 9.3 (#3) | 7.9 (#17) |
| Spec score · Google Workspace Productivity Tools | 9.3 (#3) | 7.7 (#17) |
| Board views | Workspaces provide Kanban, list and preview-pane views, with saved filtered views. | Sortd provides Kanban, table, deadline, day-planner and message views, with Starter limited to Kanban and Planner views. |
| Integrations | Drag connects natively with Google Workspace services and WhatsApp, supports 5,000+ apps through Zapier, and offers a REST API and MCP server. | Sortd lists Google Calendar, Google Drive and Zapier integrations, with Zapier connecting to apps including Google Sheets, Typeform, Jotform, HubSpot and Trello. |
| Security | Drag states that it is SOC 2 and CASA certified. | Sortd says it was officially approved and vetted by a Google-appointed security audit and compliance firm. |
| Support | Plans include a help center and live chat; Plus adds onboarding and setup help, while Pro adds priority support. | Priority Support is included in the Business plan, while Business Plus includes concierge onboarding and a success manager. |
Plans
Drag
- Starter$12 a month
- Plus$18 a month
- Pro$24 a month
- Starter$144 a year
- Plus$216 a year
- Pro$288 a year
Sortd
- Starter$10 a month
- Essentials$16 a month
- Business$22 a month
- Business Plus$29 a month
In their own words
Drag
Drag is an AI-powered shared inbox for Gmail teams, available inside Gmail or in its web app. Teams can coordinate customer email using boards, assignments, notes, shared drafts, and collision detection. Its queue can bring together email, WhatsApp, live chat in early access, and a help center. Varley provides Copilot, Agents, Intelligence, and email assists; AI features are included in Plus and Pro, while Starter can add AI credits. Drag connects natively with Google Workspace services and WhatsApp, supports more than 5,000 apps through Zapier, and provides a REST API and MCP server. Plans allow unlimited users without a seat minimum. Starter has up to 10 automation rules and a three-month reporting window; Plus and Pro have unlimited rules and longer reporting windows. Pricing is listed from $12/user/mo billed annually, and a seven-day trial includes Pro features without requiring a credit card. Drag describes its users as teams of up to 200 people working in Gmail and Google Workspace, including support, sales, operations, IT, and HR teams.
Sortd
Sortd turns Gmail conversations into team workflows where each conversation can have an owner, status, and deadline. Teams can use shared Gmail inboxes such as support@, sales@, orders@, and accounts@ without moving mail to another mailbox. Emails can be organized in board lanes, with custom workflows, statuses, colours, and fields. Available views include Kanban, table, deadline, day-planner, and message views, although Starter is limited to Kanban and Planner. Sortd lists Google Calendar, Google Drive, and Zapier integrations; Zapier can connect to apps including Google Sheets, Typeform, Jotform, HubSpot, and Trello. It also offers iOS and Android apps and a Gmail mobile add-on. Essentials includes AI Smart Status; Business adds AI urgency and sentiment features, content-based assignment, CRM tools, and REST API and MCP access. Business includes priority support. Plans start at $10 a month per user when billed annually, and a 7-day trial is available. There is no free plan.