Drag vs Unibox
Drag
dragapp.comUnibox
unibox.cxSide by side
| Figure | Drag | Unibox |
|---|---|---|
| Price from | $12/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 6 | 3 |
| Spec score · Shared Inbox Software | 9.3 (#3) | 7.3 (#27) |
| Integrations | Drag connects natively with Google Workspace services and WhatsApp, supports 5,000+ apps through Zapier, and offers a REST API and MCP server. | Google Workspace mail, aliases, and directory are available; Microsoft 365, Zoho Mail, Zapier, and outbound webhooks are listed as roadmap items. |
| What it does | Drag is an AI-powered shared inbox for Gmail teams, usable inside Gmail or through a standalone web app. | Unibox combines Google Workspace aliases such as billing@ and support@ into one shared inbox for a team. |
Plans
Drag
- Starter$12 a month
- Plus$18 a month
- Pro$24 a month
- Starter$144 a year
- Plus$216 a year
- Pro$288 a year
In their own words
Drag
Drag is an AI-powered shared inbox for Gmail teams, available inside Gmail or in its web app. Teams can coordinate customer email using boards, assignments, notes, shared drafts, and collision detection. Its queue can bring together email, WhatsApp, live chat in early access, and a help center. Varley provides Copilot, Agents, Intelligence, and email assists; AI features are included in Plus and Pro, while Starter can add AI credits. Drag connects natively with Google Workspace services and WhatsApp, supports more than 5,000 apps through Zapier, and provides a REST API and MCP server. Plans allow unlimited users without a seat minimum. Starter has up to 10 automation rules and a three-month reporting window; Plus and Pro have unlimited rules and longer reporting windows. Pricing is listed from $12/user/mo billed annually, and a seven-day trial includes Pro features without requiring a credit card. Drag describes its users as teams of up to 200 people working in Gmail and Google Workspace, including support, sales, operations, IT, and HR teams.