Droplet vs Loyalty Gator
Droplet
droplet.geLoyalty Gator
loyaltygator.comSide by side
| Figure | Droplet | Loyalty Gator |
|---|---|---|
| Price from | — | C$59/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 3 |
| Spec score · Loyalty Program Software | 7.5 (#22) | 8.3 (#9) |
| Headquarters | Tbilisi, Georgia | Toronto, Ontario, Canada |
| Integrations | The site describes POS integrations, an open API, and webhooks; exact POS compatibility is confirmed during discovery. | The service offers a developer API and Zapier connections, and names integrations including Mailchimp, Shopify, QuickBooks Online, and Square. |
| Product | Droplet is a loyalty platform for restaurants, cafés, bars, and hotels. | Loyalty Gator provides cloud-based customer loyalty, gift card, and employee incentive programs. |
| Rewards | Its rules engine supports points, stamps, tiers, streaks, visit windows, spend thresholds, and item-level rules evaluated against live POS events. | Programs can award points for spending, actions, or referrals and support digital punch cards and other reward options. |
| Support | The site describes monthly reviews and provides [email protected] as a contact address. | Plans include web-based support, and the company says customers can use program guides and FAQs or send questions to its team. |
Plans
In their own words
Loyalty Gator
Loyalty Gator provides cloud-based customer loyalty, gift card, and employee incentive programs for businesses. Programs can award points for purchases, actions, or referrals, and support digital punch cards and other reward options. The company says businesses do not need a point-of-sale connection. Customers can enroll online and check balances through the business website on a computer, tablet, or smartphone. Businesses can review customer activity and marketing reports and export customer lists for campaigns. The service offers a developer API and Zapier connections, plus integrations including Mailchimp, Shopify, QuickBooks Online, and Square. Its TangoCard connection lets customers redeem points for electronic gift cards. Plans include unlimited loyalty transactions and no transaction fees, subject to fair use and possible extra bandwidth charges. Bite supports up to 100 customers; Snack supports up to 5,000 and adds birthday points and Zapier integration; Meal supports up to 10,000 and adds a customer web portal, referrals, social integration, Google Analytics, and Tawk.to integrations. A 30-day free trial and money-back guarantee are listed, excluding custom development and white-label services. The company says cancellation after the trial requires 30 days' notice.