Droplet

Spec sheet

Product

Droplet is a loyalty platform for restaurants, cafés, bars, and hotels.Read 11 Oct 2026 · droplet.ge

Integrations

The site describes POS integrations, an open API, and webhooks; exact POS compatibility is confirmed during discovery.Read 11 Oct 2026 · droplet.ge

Support

The site describes monthly reviews and provides [email protected] as a contact address.Read 11 Oct 2026 · droplet.ge

Headquarters

Tbilisi, GeorgiaRead 28 Sep 2026 · droplet.ge

Company

The site identifies the maker as Droplet Tech LLC, registered in Tbilisi, Georgia.Read 11 Oct 2026 · droplet.ge

Analytics

The back office includes guest cohorts, visit frequency, basket shifts, and churn signals.Read 11 Oct 2026 · droplet.ge

Availability

Droplet says it plans to open to its first group of venues in 2026 and invites venues to join a waitlist for pricing and a walkthrough.Read 11 Oct 2026 · droplet.ge

Availability and pricing

Droplet says it is opening to a first group of venues in 2026 and will follow up with early access, pricing, and a walkthrough; the page gives no listed price.Read 11 Oct 2026 · droplet.ge

Campaigns

Droplet supports automated campaigns, churn triggers, and win-back flows.Read 11 Oct 2026 · droplet.ge

Data

Droplet says it is being built GDPR-first, stores only data needed by the programme, and lets customers export their data at any time.Read 11 Oct 2026 · droplet.ge

Enrollment

Guests can join by tapping an NFC coaster or scanning a QR code, without installing an app.Read 11 Oct 2026 · droplet.ge

Guest data

Droplet says guest data belongs to the customer, that it is being built GDPR-first, and that customers can export their data at any time.Read 11 Oct 2026 · droplet.ge

Guest enrollment

Guests can join by tapping an NFC coaster or scanning a QR code, without downloading an app.Read 11 Oct 2026 · droplet.ge

Guest insights

The back office includes guest CRM, cohorts, visit frequency, basket shifts, and churn signals.Read 11 Oct 2026 · droplet.ge

Launch

The rollout is designed to take one venue live within a week of the discovery call; larger groups may start with a pilot.Read 11 Oct 2026 · droplet.ge

Multi-venue

Rules, branding, and reporting can be shared across a group or scoped to individual locations, including franchise and multi-brand operators.Read 11 Oct 2026 · droplet.ge

POS and integrations

Droplet says it supports POS integrations, an open API, and webhooks; it confirms a customer’s exact POS setup during discovery.Read 11 Oct 2026 · droplet.ge

Rewards

Its rules engine supports points, stamps, tiers, streaks, visit windows, spend thresholds, and item-level rules evaluated against live POS events.Read 11 Oct 2026 · droplet.ge

Wallet passes

The service supports Apple Wallet and Google Wallet passes.Read 11 Oct 2026 · droplet.ge

Where Specifiction places it

• Loyalty Program Software#22 of 397.5