Droplet vs LoyaltyLion
Droplet
droplet.ge
LoyaltyLion
loyaltylion.comSide by side
| Figure | Droplet | LoyaltyLion |
|---|---|---|
| Price from | — | $199/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 5 |
| Spec score · Loyalty Program Software | 7.5 (#22) | 9.0 (#3) |
| Analytics | The back office includes guest cohorts, visit frequency, basket shifts, and churn signals. | Native analytics provide retention, ROI, referral and lifetime-value metrics for program optimization. |
| Headquarters | Tbilisi, Georgia | London, United Kingdom |
| Integrations | The site describes POS integrations, an open API, and webhooks; exact POS compatibility is confirmed during discovery. | LoyaltyLion says it connects with more than 100 partner technologies, including Shopify POS, Klaviyo, HubSpot, Zendesk, Omnisend, Recharge, Attentive and Judge.me. |
| Product | Droplet is a loyalty platform for restaurants, cafés, bars, and hotels. | LoyaltyLion provides ecommerce brands with customizable loyalty programs designed to encourage repeat purchases and build customer relationships. |
| Rewards | Its rules engine supports points, stamps, tiers, streaks, visit windows, spend thresholds, and item-level rules evaluated against live POS events. | Customers can earn points for activities such as purchases, referrals, reviews, account creation, birthdays, and social follows. |
| Support | The site describes monthly reviews and provides [email protected] as a contact address. | The pricing page lists dedicated onboarding support and fast live chat and email support, and says all plan levels can access the Support team. |
Plans
LoyaltyLion
- FreeFree
- FreeFree
- Classic$199 a month
- AdvancedPriced on request
- PlusPriced on request
In their own words
LoyaltyLion
LoyaltyLion provides ecommerce brands with customizable loyalty programs intended to encourage repeat purchases and build customer relationships. Stores can award points for purchases, referrals, reviews, account creation, birthdays and social follows, then let customers exchange points for free products, discount vouchers or free delivery. The platform also supports VIP tiers and provides real-time loyalty data and customer buying behavior to help evaluate and adjust a program. It is built for Shopify, including Shopify Plus and Shopify POS, and has integrations such as Klaviyo, Attentive, Gorgias, Mailchimp, Dotdigital and HubSpot. A Headless API supports custom loyalty experiences across channels. A free plan is recommended for stores processing 400 orders or fewer per month, and a 14-day trial is available through the Shopify Appstore. Classic costs $199 a month, billed every 30 days, and includes 500 orders per month. Advanced and Plus use custom pricing. LoyaltyLion lists dedicated onboarding and live chat and email support.