| Price from | — | $24.92/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 4 |
| Spec score · Consumer Video Feedback Software | 7.7 (#8) | 8.2 (#4) |
| Spec score · AI User Research Tools | 7.6 (#18) | 8.0 (#9) |
| Spec score · User Testing | 7.6 (#18) | 8.1 (#9) |
| Spec score · User Experience Software | 7.5 (#24) | 8.0 (#13) |
| Spec score · UX Research Software | 7.6 (#22) | 8.0 (#10) |
| Headquarters | Chicago, Illinois, United States | Palo Alto, California |
| Intended users | Dscout describes its platform as serving researchers, designers, and product teams. | Lookback describes its platform as supporting product and research teams conducting customer research and sharing findings with stakeholders. |
| Product | Dscout is an experience research platform for capturing in-context insights from participants across research recruitment, fielding, analysis, and sharing. | Lookback is a remote user research platform for moderated and unmoderated studies, including interviews and usability testing. |
| Security | Dscout’s Trust Center says its security program is designed to meet expected standards and protect sensitive participant research data. | Lookback states it undergoes regular SOC 2 Type II audits and adheres to GDPR and CCPA requirements. |
