Dscout vs Loop11
Dscout
dscout.com
Loop11
loop11.comSide by side
| Figure | Dscout | Loop11 |
|---|---|---|
| Price from | — | $199/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Consumer Video Feedback Software | 7.7 (#8) | 8.4 (#3) |
| Spec score · User Testing | 7.6 (#18) | 8.4 (#5) |
| Analysis | Dscout AI can surface patterns and takeaways, answer questions about research data with sources, and generate summaries and themes. | Reporting features include AI insights, clickstream analytics, heatmaps, and user session recording and replay. |
| Founded | 2011 | 2009 |
| Integrations | The pricing page lists integrations with Miro, Slack, and Figma. | The Slack integration shares study notes and video clips and sends project milestone updates to selected Slack channels. |
| Intended users | Dscout describes its platform as serving researchers, designers, and product teams. | Loop11 says it is used by UX consultancies, agencies, government organizations, education, nonprofits, web designers and developers, and online businesses. |
| Plan limits | The Core plan includes flex seats and unlimited concurrent studies; the Select plan adds real-time rich-media Intercept studies. | The pricing page says participants are bring-your-own, additional team members cost extra, and recruitment, consulting, and moderator services are outside the listed plans. |
| Product | Dscout is an experience research platform for capturing in-context insights from participants across research recruitment, fielding, analysis, and sharing. | Loop11 is an online usability testing platform for studies on websites, apps, prototypes, and wireframes. |
| Security | Dscout’s Trust Center says its security program is designed to meet expected standards and protect sensitive participant research data. | Loop11's data processing agreement states that its data center partners maintain independently validated SOC 2 and ISO 27001 security programs and that Loop11 regularly conducts penetration testing. |
| Support | The Core plan lists onboarding, incentive payments, and unlimited study strategy sessions and project feedback as typical support. | Loop11 lists [email protected] as its support contact. |
Plans
In their own words
Loop11
Loop11 is an online usability testing platform for studies of websites, apps, prototypes, and wireframes. It supports moderated and unmoderated testing, information architecture studies, true-intent research, A/B tests, benchmarking, and search-findability studies. Teams can examine results with clickstream analytics, heatmaps, session recordings and replay, and AI insights. Its AI Insights feature uses OpenAI and ChatGPT to analyze task results and create participant summaries, findings, and design recommendations. Studies can run on Apple and Windows computers, iPhones and iPads, and Android phones and tablets. No-code studies can use a desktop browser extension or mobile apps. A Slack integration shares study notes and video clips and sends milestone updates to selected channels. Loop11 lists a 14-day free trial with three studies and Enterprise features, with no credit card required. Pricing starts at $179/mo (annual); listed Rapid Insights and Pro plans cost $199 a month and $399 a month. Participants are bring-your-own, and recruitment, consulting, moderator services, and extra team members are outside listed plans.