Dscout vs UserTesting
Dscout
dscout.com
UserTesting
usertesting.comSide by side
| Figure | Dscout | UserTesting |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Consumer Video Feedback Software | 7.7 (#8) | 7.5 (#13) |
| Spec score · AI User Research Tools | 7.6 (#18) | 7.3 (#26) |
| Spec score · User Testing | 7.6 (#18) | 7.4 (#20) |
| Spec score · User Experience Software | 7.5 (#24) | 7.4 (#26) |
| Spec score · UX Research Software | 7.6 (#22) | 7.3 (#27) |
| Headquarters | Chicago, Illinois, United States | Bellevue, Washington, United States |
| Integrations | The pricing page lists integrations with Miro, Slack, and Figma. | Listed integrations include Figma, FigJam, Jira, Jira Product Discovery, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. |
| Product | Dscout is an experience research platform for capturing in-context insights from participants across research recruitment, fielding, analysis, and sharing. | UserTesting is a video-first human insight platform that lets organizations gather feedback from real people on experiences and build customer empathy. |
| Security | Dscout’s Trust Center says its security program is designed to meet expected standards and protect sensitive participant research data. | The Trust Center lists SOC 2 Type 2, ISO 27001:2022, ISO 27701:2019, GDPR, CCPA, and UK Cyber Essentials 3.3. |
| Support | The Core plan lists onboarding, incentive payments, and unlimited study strategy sessions and project feedback as typical support. | Ultimate offers optional Premier Support with 30-minute Power Sessions; Ultimate+ includes Premier Support+ with a dedicated consultant and 1-hour Power Sessions. |
Plans
UserTesting
- AdvancedPriced on request
- UltimatePriced on request
- Ultimate+Priced on request
In their own words
UserTesting
UserTesting is a video-first platform for collecting feedback from people on ideas, designs, prototypes, websites, apps, and campaigns at any stage before or after launch. Its AI analysis brings together video, text, and behavioral data to identify themes and patterns. Teams can recruit participants for moderated or unmoderated sessions, and test mobile apps on iOS and Android phones and tablets. The Advanced plan includes surveys, interaction and think-out-loud tests, and moderated Live Conversation sessions. Ultimate adds AI test creation and analysis, an Insights Hub, card sorting, tree testing, and custom audiences; Ultimate+ adds a Figma plugin, custom insights services, and Premier Support+. Listed integrations include Figma, Jira, Slack, Microsoft Teams, Miro, Canva, Qualtrics, Contentsquare, and FullStory. A Results API v2 provides access to QXscores, session data, videos, and transcripts, alongside legacy API v1 endpoints. UserTesting is paid, has no free plan, and offers a free trial. Pricing is customized by users, types, and features, so customers must request a quote.