Dscout vs VideoAsk
Dscout
dscout.comVideoAsk
videoask.comSide by side
| Figure | Dscout | VideoAsk |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Consumer Video Feedback Software | 7.7 (#8) | 7.6 (#12) |
| Founded | 2011 | 2012 |
| Headquarters | Chicago, Illinois, United States | Barcelona, Spain |
| Integrations | The pricing page lists integrations with Miro, Slack, and Figma. | VideoAsk documents integrations including calendars, Zendesk, and Zapier workflows with services such as Slack, HubSpot, Airtable, and Google Drive. |
| Product | Dscout is an experience research platform for capturing in-context insights from participants across research recruitment, fielding, analysis, and sharing. | VideoAsk is a web-based interactive video tool for creating personalized asynchronous conversations and forms. |
| Security | Dscout’s Trust Center says its security program is designed to meet expected standards and protect sensitive participant research data. | VideoAsk says respondent data is stored with AWS and data is encrypted in transit and at rest. |
| Support | The Core plan lists onboarding, incentive payments, and unlimited study strategy sessions and project feedback as typical support. | Users can contact support through the Help Center or from within their VideoAsk account, and the Help Center also links to a community. |
Plans
In their own words
VideoAsk
VideoAsk is a web-based tool for interactive video conversations and forms. Creators can ask open-ended questions and receive video, audio or text responses, then reply through the service for a continuing two-way exchange. Multi-step videoasks and conditional logic can send respondents to different steps or webpages. The product describes uses including lead qualification, candidate recruiting and testimonial collection. Each step can last up to five minutes; paid plans can permit video or audio answers up to that length. Recording and uploading consume processing minutes, while playback is unlimited and unused minutes do not roll over. After the processing allowance is exceeded, respondents may still submit media, but creators cannot view it until upgrading or the next billing cycle. Integrations include calendars, Zendesk and Zapier workflows with Slack, HubSpot, Airtable and Google Drive. Data is stored with AWS and encrypted in transit and at rest. VideoAsk has web, iOS and Android apps, although the Android app can reply but cannot build or edit forms.