dualmon vs Getscreen.me

dualmon provides remote access and remote support for computers, along with browser-based online meetings. It supports Windows, macOS, iOS, Android, and web access, with file transfer, session recording, and mobile apps. Remote users can connect at any time, and the system can reconnect after a remote reboot. Support providers can deploy dualmon remotely to connect to users and assist them. Meeting tools include screen annotation, shared control, calendar integration, meeting history, and presentation recording; the maker says meetings integrate with Outlook, Google Calendar, and others. Security controls include two-factor authentication, IP whitelisting, screen blanking, and input locking. The maker says data transfers use SSL encryption. A free account is offered for personal or business use, and there is also a 14-day trial. Paid choices include individual and small-office options, Remote Assist at $99/year with 20 user accounts and five unattended computers, and enterprise plans sized by remote computer count. Listed enterprise prices run from $99/year for 10 computers to $999/year for 1,000 computers, with intermediate capacities also listed. Enterprise plans include unlimited user accounts. The company describes itself as independent, privately held, and headquartered in Southern California.

Getscreen.me provides browser-based remote access for system administration, technical support, screen sharing, and other remote work. It supports permanent access as well as one-time quick-support connections, and lists Windows, macOS, Linux, Android, and web browser support. Its control panel includes screen control, file management, terminal sessions, session recording, and connection history. A browser can also be used to control Android smartphones, tablets, and digital displays. Listed integrations include an HTTP API, iFrame embedding, SAML/SSO, Active Directory synchronization, and a Chrome extension; the extension page names helpdesk integrations such as Zendesk, ServiceNow, Freshchat, Tawk.to, and Jivo. Security controls include two-factor authentication through email, Telegram, or Google Authenticator, IP whitelisting, and single sign-on. The maker says video and executable command data are encrypted with 128-bit AES within WebRTC and SSL protocols by default. Self-hosting keeps data within the customer’s environment. The free plan is free, with up to two permanent devices, one technician seat, and file transfers up to 50 MB per file.