dualmon vs RemoteToPC

dualmon provides remote access and remote support for computers, along with browser-based online meetings. It supports Windows, macOS, iOS, Android, and web access, with file transfer, session recording, and mobile apps. Remote users can connect at any time, and the system can reconnect after a remote reboot. Support providers can deploy dualmon remotely to connect to users and assist them. Meeting tools include screen annotation, shared control, calendar integration, meeting history, and presentation recording; the maker says meetings integrate with Outlook, Google Calendar, and others. Security controls include two-factor authentication, IP whitelisting, screen blanking, and input locking. The maker says data transfers use SSL encryption. A free account is offered for personal or business use, and there is also a 14-day trial. Paid choices include individual and small-office options, Remote Assist at $99/year with 20 user accounts and five unattended computers, and enterprise plans sized by remote computer count. Listed enterprise prices run from $99/year for 10 computers to $999/year for 1,000 computers, with intermediate capacities also listed. Enterprise plans include unlimited user accounts. The company describes itself as independent, privately held, and headquartered in Southern California.

RemoteToPC provides unattended remote computer access and management through a web-based Command Center. Remote sessions include file transfer, remote printing, multi-monitor support, and unlimited remote sessions. For attended support, Remote Rescue offers on-demand help without permanent host software on the remote computer. IT plans add monitoring, alerts, advanced system information, deployments, system and user grouping, reboot, Safe Mode, and Wake-on-LAN tools. The product lists support across Windows, macOS, Linux, iOS, Android, and the web, while its remote-computer access description names Windows and Mac computers. Security features include two-factor authentication and remote access tunnels using 256-AES and Poly 1305 AEAD encryption. RemoteToPC says over 97% of connections are direct peer-to-peer, relaying when needed. It says it does not store financial or credit card data and uses Stripe for card transactions. The company also states that it does not process, store, or access users’ computer data, and should not be considered a customer's HIPAA business associate. The site lists a 14-day trial and free tech support. Remote Rescue is listed at $99 a year for one user and 10 rescue computers.