Dubber vs Eleveo Call Recording
Dubber
dubber.net
Eleveo Call Recording
eleveo.comSide by side
| Figure | Dubber | Eleveo Call Recording |
|---|---|---|
| Price from | $14.95/mo | — |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 4 | 1 |
| Spec score · Call Recording Software | 9.1 (#1) | 7.2 (#14) |
| Founded | 2011 | 1999 |
| Headquarters | Melbourne, Australia | Prague, Czech Republic |
| Integrations | Listed integrations include Power BI, Microsoft Azure, Microsoft Operator Connect, Graph API, Direct Routing, Salesforce and IBM Cognos. | Eleveo lists Cisco platforms, Genesys Pure Engage, Amazon Connect, and Microsoft Teams among its integrations. |
| Support | The Microsoft Teams offering advertises global 24×7 support and onboarding help. | Eleveo lists regional support phone numbers and support email addresses for EMEA and the Americas. |
Plans
Dubber
- Dubber You$14.95 a month
- Dubber Teams$19.95 a month
- Dubber Premier$49.95 a month
- Microsoft Teams subscriptionPriced on request
In their own words
Dubber
Dubber is a cloud platform that captures and consolidates compliant voice recordings from telecommunications networks and collaboration services. It can bring voice, text and video from multiple platforms into one place for access, analysis and regulatory compliance. Its AI analyzes conversations for sentiment, trends, topics, alerts and highlights. Listed integrations and supported services include Microsoft Teams, Cisco Webex, Zoom, Salesforce, Power BI, Microsoft Azure and IBM Cognos. The Microsoft Teams offering includes transcription, replay, real-time search, keyword alerts and AI-enriched insights. Dubber says it uses AES-256 encryption at rest and offers data-sovereignty and resilient-connectivity options. It lists support for PCI DSS, GDPR, HIPAA, ISO 27001 and MiFID II requirements, with global 24×7 support tailored to customer needs. Founded in 2011 and based in Melbourne, the company says its solutions serve communication service providers, governments and enterprises. Its iOS and Android apps stopped functioning on 31 August 2026; recordings remain accessible through the web portal, and a replacement app is in development. The listed subscription plans are flexible monthly and annual, but no price is provided.
Eleveo Call Recording
Eleveo Call Recording captures, archives, and retrieves contact-center interactions and agent screens for quality management, coaching, and audits. It records audio and video calls, emails, chats, text messages, and screen activity. Managers and trainers can review recordings with agents, supported by call transcription and a searchable archive. Auto Pause and Resume stops audio and screen recording when specified applications or websites are being used. Media lifecycle controls support anonymizing, extracting, and deleting personal data for GDPR, PCI DSS, MiFID, HIPAA, FCA CDC, and CCPA requirements. Integrations include Cisco platforms, Genesys Pure Engage, Amazon Connect, and Microsoft Teams. Deployment can be on-premises, hybrid, or cloud. Eleveo says support and professional services are included in licensing costs, while Microsoft licensing is not required. Pricing is tailored to each contact center and provided on request.