Dubber vs Imagicle Call Recording
Dubber
dubber.netImagicle Call Recording
imagicle.comSide by side
| Figure | Dubber | Imagicle Call Recording |
|---|---|---|
| Price from | $14.95/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | — | Yes |
| Plans published | 4 | 3 |
| Spec score · Call Recording Software | 9.1 (#1) | 8.7 (#4) |
| Spec score · Call Compliance Software | 9.2 (#1) | 8.8 (#3) |
| API capabilities | Documented API areas include recordings, waveforms, tags, metadata, notifications and AI functions. | The documented APIs list, filter, retrieve, download, and upload completed recordings and start, stop, pause, or resume active recordings. |
| Company profile | LinkedIn lists Dubber as a public software-development company founded in 2011 with headquarters in Melbourne and 51–200 employees. | LinkedIn lists Imagicle as a public telecommunications company with 51–200 employees and headquarters in Massarosa, Lucca, Italy. |
| Compliance | Dubber lists PCI, HIPAA and GDPR among the compliance frameworks supported by its Teams solution. | Imagicle says its recording workflows support compliance needs including GDPR, HIPAA, PCI-DSS, MiFID II, and FINMA. |
| Founded | 2011 | 2010 |
| Headquarters | Melbourne, Australia | Italy |
| Security | Dubber states that recordings are encrypted at rest with AES-256 and offers data-sovereignty options. | The product describes role-based permissions, encryption, retention policies, legal hold, audit trails, PII redaction, and tamper detection; recordings can use AES-256 encryption. |
| Support | The Microsoft Teams offering advertises global 24×7 support and onboarding help. | Imagicle says its support team operates 24/7/365 in seven languages, with support plans named Basic, Gold, and Platinum. |
| What it does | Dubber captures, stores and analyzes voice, video and chat conversations for compliance and business intelligence. | Imagicle Call Recording captures business calls, encrypts them, stores them, and lets authorized users search, replay, download, tag, or delete recordings. |
Plans
Dubber
- Dubber You$14.95 a month
- Dubber Teams$19.95 a month
- Dubber Premier$49.95 a month
- Microsoft Teams subscriptionPriced on request
Imagicle Call Recording
- CloudPrice not published
- Custom quotePriced on request
- Hosted, On-Prem software subscriptionPrice not published
In their own words
Dubber
Dubber is a cloud platform that captures and consolidates compliant voice recordings from telecommunications networks and collaboration services. It can bring voice, text and video from multiple platforms into one place for access, analysis and regulatory compliance. Its AI analyzes conversations for sentiment, trends, topics, alerts and highlights. Listed integrations and supported services include Microsoft Teams, Cisco Webex, Zoom, Salesforce, Power BI, Microsoft Azure and IBM Cognos. The Microsoft Teams offering includes transcription, replay, real-time search, keyword alerts and AI-enriched insights. Dubber says it uses AES-256 encryption at rest and offers data-sovereignty and resilient-connectivity options. It lists support for PCI DSS, GDPR, HIPAA, ISO 27001 and MiFID II requirements, with global 24×7 support tailored to customer needs. Founded in 2011 and based in Melbourne, the company says its solutions serve communication service providers, governments and enterprises. Its iOS and Android apps stopped functioning on 31 August 2026; recordings remain accessible through the web portal, and a replacement app is in development. The listed subscription plans are flexible monthly and annual, but no price is provided.
Imagicle Call Recording
Imagicle Call Recording captures business calls automatically or on demand and gives authorized users tools to search, play, download, tag, or delete recordings. Access is available through a web portal or a Webex or Teams gadget. It supports Microsoft Teams, Webex Calling, Cisco UCM, BroadWorks, Cisco CCME/CUBE, and SIPREC-capable media gateways, with cloud, on-premises, or hybrid deployment. Recording options include always-on recording with optional percentage sampling, on-demand recording, pause/resume, and Live Keep for Cisco UCM. Search&Play filters by user and timeframe and displays call details, tags, notes, and playback. Supervisors can review interactions using customizable scorecards and manual, AI-assisted, or AI-powered assessment. With Imagicle Voice Analytics, the solution adds transcription, summaries, sentiment analysis, keyword spotting, and trend insights. Security measures described include permissions by role, encryption, retention policies, legal hold, audit trails, PII redaction, and tamper detection; recordings can use AES-256 encryption. Pricing is on request, and a 30-day trial is available without a credit card.