Duel vs HYVE
Duel
duel.techHYVE
hyvespace.comSide by side
| Figure | Duel | HYVE |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | — |
| Plans published | 1 | 0 |
| Spec score · Customer-to-Customer (C2C) Community Marketing Software | 7.5 (#8) | 6.5 (#16) |
| Spec score · Customer Advocacy Software | 7.4 (#7) | 6.6 (#11) |
| Analytics | The platform provides more than 100 metrics in filterable, exportable dashboards. | HYVE says its managed service can provide bespoke reports on campaign metrics and attribute activity to business goals, retention, and expansion. |
| Headquarters | London, United Kingdom | The official site lists its HQ as University Centre, Holt Street, Birmingham, B7 4BB. |
| Product | Duel is a brand advocacy SaaS platform that helps companies activate customers, creators, and fans to turn word of mouth into a scalable growth channel. | HYVE describes its platform as an all-in-one customer marketing platform for finding, engaging, and growing customer advocate communities. |
Plans
In their own words
Duel
Duel is a brand advocacy SaaS platform for companies organizing customers, creators, employees and other advocates into programs. Its customizable portal can present challenges and rewards such as experiences, product access, affiliate payments, vouchers and co-creation opportunities. Supported advocate groups include social creators, brand ambassadors, store associates, employees and industry professionals; Duel says programs can scale from 1,000 to 100,000 advocates. Filterable, exportable dashboards provide more than 100 metrics. The platform collects user-generated content, with AI moderation and tagging plus rights management. Social posting tracking covers TikTok, Instagram, YouTube, YouTube Shorts, Pinterest, Facebook, Trustpilot and Bazaarvoice; TikTok Shop is marked as coming soon. CRM connections include Klaviyo, HubSpot, Dotdigital, Emarsys, Bloomreach and Braze, with an open API for other connections. A Shopify app supports order attribution and product catalogue syncing. Affiliate commissions can be sent automatically to advocates' PayPal accounts or tracked manually. Duel says it is ISO 27001 certified and GDPR compliant. Pricing is on request.
HYVE
HYVE is a web-based customer marketing platform for finding, engaging, and growing customer advocate communities. It says it can identify and invite potential advocates through NPS programmes, social media, and CRM systems. Advocacy activities include referrals, reviews, user-generated content, and crowdsourced innovation. HYVE brings referrals, customer communities, reviews, and customer-created content together, with tools such as forums, social sharing, Q&A, competitions, polls, surveys, ideation, and customer panels.
The platform says it tracks advocate engagement, revenue growth, community growth, and community engagement. Brands can offer product discounts, charity donations, or personalised gift cards as rewards. HYVE also offers a tailored advocacy programme and managed service for growing B2B SaaS companies. That service can provide bespoke campaign reports and attribute activity to business goals, retention, and expansion. Pricing is on request. The listed platform is web, and the company is headquartered in Birmingham, United Kingdom. The official homepage displayed “Account Suspended” when opened; the site lists [email protected] as its contact email.