Dust vs Workato Agent Studio

Dust connects company knowledge, tools, and teams so organizations can build, share, and run AI agents across workflows. People and agents coordinate through shared knowledge, tools, conversations, notifications, and human review. Dust lists 70+ connectors, including Slack, Notion, Google Drive, GitHub, Salesforce, and Zendesk, and supports building agents with more than 20 frontier and open-source models from providers such as OpenAI, Anthropic, Google, and Mistral. Agents can run multi-agent workflows on schedules and triggers, with reusable skills, tools, and memory. Its Chrome extension provides access to company knowledge and AI assistance from the current tab. Dust says it is SOC 2 Type II certified and GDPR compliant, and enables HIPAA compliance. Its Free plan includes 500 credits for lifetime use. Pro costs €24 a month billed yearly, and Max costs €120 a month billed yearly. Enterprise is listed without a price and includes unlimited connectors and MCP servers, workspace-pooled credits, SCIM, audit logs, single-tenant deployment, and priority support with an SLA.

Workato Agent Studio is a web-based, API-accessible environment for creating AI agents called Genies. Users can build and manage Genies without code, connect them to organizational systems, and configure them to coordinate multi-step actions across applications. Genies use knowledge bases for company-specific information and skills for working with applications and systems. Anthropic Claude is the default model; builders can switch to OpenAI GPT or connect their own LLM. Available interfaces include Slack, Microsoft Teams, Workato GO, and custom interfaces, with the Headless API limited to custom interfaces. Workato's integration library includes connectors for SaaS apps, databases, and ERPs, including Salesforce, Slack, Workday, ServiceNow, and Snowflake. Controls include role-based access, authentication, action audit trails, always-active prompt-attack detection and harmful-content filtering, and configurable filters and denied topics. Each prompt counts as one Genie action, including its reasoning, retrieval, and handoffs. The free plan includes 50,000 one-time credits; Pro is $75 a month with 2,500 monthly credits. Agent Studio access depends on particular customer pricing plans.