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SPECIFICTION
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Workato Agent Studio

workato.com

From $75/mo Free plan WebWindowsmacOSLinuxiOSAPI
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Spec score 8.6 #4 of 36 in AI Agent Builders

What it is

Workato Agent Studio is a web-based, API-accessible environment for creating AI agents called Genies. Users can build and manage Genies without code, connect them to organizational systems, and configure them to coordinate multi-step actions across applications. Genies use knowledge bases for company-specific information and skills for working with applications and systems. Anthropic Claude is the default model; builders can switch to OpenAI GPT or connect their own LLM. Available interfaces include Slack, Microsoft Teams, Workato GO, and custom interfaces, with the Headless API limited to custom interfaces. Workato's integration library includes connectors for SaaS apps, databases, and ERPs, including Salesforce, Slack, Workday, ServiceNow, and Snowflake. Controls include role-based access, authentication, action audit trails, always-active prompt-attack detection and harmful-content filtering, and configurable filters and denied topics. Each prompt counts as one Genie action, including its reasoning, retrieval, and handoffs. The free plan includes 50,000 one-time credits; Pro is $75 a month with 2,500 monthly credits. Agent Studio access depends on particular customer pricing plans.

Spec sheet

What it does
Agent Studio is Workato's environment for building, deploying and governing AI agents called Genies.Read 14 Oct 2026 · workato.com
Purpose
Agent Studio is where users build and configure AI agents called Genies, which perform actions, call workflows, understand context, and execute skills to achieve goals.Read 30 Sep 2026 · docs.workato.com
Free plan
YesRead 19 Sep 2026 · docs.workato.com
Paid from
75Read 19 Sep 2026 · docs.workato.com
API
The Agent Studio API can create and manage Genies, knowledge bases and skills programmatically.Read 14 Oct 2026 · docs.workato.com
Integrations
Workato's integration library offers pre-built connectors for SaaS apps, databases, and ERPs in cloud and on-premises environments, including Salesforce, Slack, Workday, ServiceNow, and Snowflake.Read 30 Sep 2026 · workato.com
Compliance
Workato states compliance with PCI-DSS Level 1, ISO 27001/27701/42001, SOC 1/2/3, HIPAA, IRAP and NIST 800-171A.Read 14 Oct 2026 · docs.workato.com
Headquarters
Palo Alto, California, United StatesRead 28 Sep 2026 · workato.com
Founded
2013Read 28 Sep 2026 · workato.com
AI models
Genies use Anthropic Claude by default, and users can switch to OpenAI GPT or their own LLM connection.Read 30 Sep 2026 · docs.workato.com
API limits
The API documentation lists 1,000 requests per minute for listing or retrieving Genies and 10 requests per second for conversation endpoints.Read 14 Oct 2026 · docs.workato.com
Authorization
Genie actions can use runtime user connections so operations run with the individual user's identity and permissions.Read 14 Oct 2026 · docs.workato.com
Availability and regions
Genies are available in the US, EU, AU, SG, and JP data centers, while Genie models are hosted in the US, EU, and APAC regions where data residency requirements are respected where possible.Read 30 Sep 2026 · docs.workato.com
Business actions
Genies can retrieve information, run automations and complete tasks rather than only answering questions.Read 14 Oct 2026 · docs.workato.com
Chat interfaces
Supported Genie interfaces are Slack, Microsoft Teams, Workato GO and a custom interface.Read 14 Oct 2026 · docs.workato.com
Company founded
LinkedIn lists Workato as founded in 2013.Read 14 Oct 2026 · linkedin.com
Company headquarters
LinkedIn lists headquarters at Palo Alto, California.Read 14 Oct 2026 · linkedin.com
Company legal name
Crunchbase lists the legal name as Workato, Inc.Read 14 Oct 2026 · crunchbase.com
Company size
LinkedIn lists 1,001–5,000 employees.Read 14 Oct 2026 · linkedin.com
Deployment model
Workato is cloud hosted; its on-prem agent creates an outbound TLS connection to reach private applications without inbound firewall ports.Read 14 Oct 2026 · docs.workato.com
Documentation
Public documentation includes Agent Studio use cases for Genies, knowledge bases, skills, orchestration and file uploads.Read 14 Oct 2026 · docs.workato.com
Enterprise integrations
The product page says Genies can orchestrate multi-step actions across more than 12,000 applications.Read 14 Oct 2026 · workato.com
Extensibility
Workato supports external AI clients through MCP servers, exposing skills as tools for applications such as Claude, ChatGPT and Cursor.Read 14 Oct 2026 · docs.workato.com
File support
Genies support file and image uploads up to 25 MB, including common formats such as PDF, DOC, CSV, JPG, and PNG; video files are unsupported.Read 30 Sep 2026 · docs.workato.com
File uploads
Genies accept file and image uploads up to 25 MB, including common PDF, DOC and CSV files.Read 14 Oct 2026 · docs.workato.com
Guardrails
Prompt attack detection and harmful content filtering are always active, and builders can configure PII detection, profanity and custom word filters, and denied topics.Read 30 Sep 2026 · docs.workato.com
Knowledge and skills
Genies use knowledge bases for company-specific information and skills to interact with applications and systems.Read 30 Sep 2026 · docs.workato.com
Knowledge grounding
Agent Studio supports knowledge bases containing company information, conversation history and metadata.Read 14 Oct 2026 · docs.workato.com
Licence
Terms give customers a limited, non-transferable internal-use licence, prohibit reverse engineering and state Workato retains platform ownership.Read 14 Oct 2026 · d7umqicpi7263.cloudfront.net
Limit: API and logs
G2 reviewers report connector failures, incomplete explanations, truncated logs and limited visibility into loop iterations.Read 14 Oct 2026 · g2.com
Limit: complexity
TrustRadius reviewers report that complex workflows require programming knowledge and that error tracing and documentation can be difficult.Read 14 Oct 2026 · trustradius.com
Limit: pricing
TrustRadius reviewers describe Workato as expensive and say pricing can exclude nonprofits or small organizations.Read 14 Oct 2026 · trustradius.com
Limit: scale
TrustRadius reviews report timeouts, difficult error remediation and limitations with large or complex enterprise integrations.Read 14 Oct 2026 · trustradius.com
LLM choices
Genies use Anthropic Claude by default and can be switched to OpenAI GPT or a customer LLM connection.Read 14 Oct 2026 · docs.workato.com
No-code building
Users can create and manage Genies without code and connect them modularly to their organizational systems.Read 30 Sep 2026 · docs.workato.com
Notable news: Enterprise MCP
Axios reported on October 17, 2025 that Workato introduced a fully managed Enterprise MCP platform for AI agents.Read 14 Oct 2026 · axios.com
Praise: integrations
Capterra reviewers repeatedly praise broad application connectivity and automation of repetitive data movement.Read 14 Oct 2026 · capterra.com
Praise: usability
TrustRadius reviewers praise the intuitive interface, prebuilt connectors and ability for nontechnical users to build workflows.Read 14 Oct 2026 · trustradius.com
Rating on Capterra
4.6 out of 5 from 86 reviewsRead 14 Oct 2026 · capterra.com
Rating on G2
4.7 out of 5 from 843 reviewsRead 14 Oct 2026 · g2.com
Rating on Gartner Peer Insights
4.9 out of 5 from 600 reviewsRead 14 Oct 2026 · gartner.com
Rating on GetApp
4.6 out of 5 from 85 reviewsRead 14 Oct 2026 · getapp.com
Rating on Software Advice
4.6 out of 5 from 85 reviewsRead 14 Oct 2026 · softwareadvice.com
Rating on TrustRadius
9.3 out of 10 from 74 reviewsRead 14 Oct 2026 · trustradius.com
Security controls
Agent Studio documentation lists RBAC, audit trails, existing authentication integration and policy enforcement.Read 14 Oct 2026 · docs.workato.com
Skills
Genies use predefined skills to interact with business applications and systems.Read 14 Oct 2026 · docs.workato.com
System requirements
The on-prem agent supports 64-bit Linux, Windows and Mac with minimum 8 GB RAM, 768 MB disk and an 800 MHz 64-bit CPU.Read 14 Oct 2026 · docs.workato.com
Usage billing
Each prompt sent to a Genie counts as one Genie action, while reasoning, retrieval and handoffs are included in that action.Read 14 Oct 2026 · docs.workato.com
Usage limit
Each prompt sent to a Genie counts as one Genie action; reasoning, knowledge retrieval, and handoffs to other Genies are included in that action.Read 30 Sep 2026 · docs.workato.com
Workflow actions
Genies can orchestrate multi-step actions across applications to automate end-to-end business processes.Read 30 Sep 2026 · workato.com

Plans and prices

Free Free 50,000 one-time credits · AI and Agentic capabilities · No-cost plan Read 19 Sep 2026 · docs.workato.com
Pro $75 a month billed monthly 2,500 credits per month · AI and Agentic capabilities · Additional credit tiers available Read 19 Sep 2026 · docs.workato.com
Enterprise Priced on request contact Workato enterprise capabilities beyond Free and Pro Read 14 Oct 2026 · docs.workato.com
Workato Free Free 50,000 credits one time same platform capabilities as Pro · credits do not recur Read 14 Oct 2026 · docs.workato.com
Workato Pro $1,275 a month monthly by credit card 50,000 credits/month · unused credits expire Read 14 Oct 2026 · docs.workato.com
Workato Agent Studio Priced on request Available to customers on specific pricing plans; usage is measured in Genie actions, with each input prompt counting as one action Read 30 Sep 2026 · docs.workato.com

Every Workato Agent Studio plan and price →

Strong points and limits

Strong points

  • No-code creation and management of Genies
  • Connectors for SaaS apps, databases, and ERPs
  • Role-based access and action audit trails
  • Free plan includes 50,000 one-time credits

Limits

  • Pro costs $75 a month
  • Headless API works only with custom interfaces
  • Video files are unsupported
  • Agent Studio access depends on specific pricing plans

Who it suits

It suits organizations that want to build no-code AI agents connected to business systems and workflows. Teams should consider its credit and Genie-action accounting, interface restrictions, and plan-dependent availability.

Verdict

Agent Studio combines no-code agent configuration with workflow actions, integrations, and access controls. Confirm plan availability and how Genie actions and credits fit the intended usage.

Where Specifiction places it

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