DutyDeclared vs iCustoms
DutyDeclared
dutydeclared.comiCustoms
icustoms.aiSide by side
| Figure | DutyDeclared | iCustoms |
|---|---|---|
| Price from | £250/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 0 |
| Spec score · Customs Management Software | 8.0 (#4) | 7.4 (#11) |
| Company | DutyDeclared Limited is registered in England and Wales under company number 16188124 and lists its registered office at 45 Pall Mall, London, SW1Y 5JG. | The terms identify iCustoms as the business name of ClearCustoms Group LTD, registered in England and Wales, with a registered office in London. |
| Headquarters | London, United Kingdom | London, UK |
| Integrations | The terms identify HMRC CDS integration through its official API using OAuth 2.0 and describe API access for third-party integration. | The integrations page lists e-commerce platforms including Shopify, Magento, eBay, Amazon, and Etsy, and ERP systems including SAP, Microsoft Dynamics 365, Oracle, Salesforce, and Odoo. |
| Support | The pricing page lists email support for Starter and dedicated onboarding and support for Enterprise; the contact page offers existing customers technical, account, and declaration troubleshooting help. | The carrier page says customer support is available by phone, email, or live chat for software use, customs regulations, and troubleshooting. |
| Trial | The Starter pricing card offers a 14-day trial. | The terms state that subscription payments begin after the free trial period, but do not specify its duration. |
Plans
DutyDeclared
- Starter£250 a month
- Professional£850 a month
- EnterprisePriced on request
In their own words
DutyDeclared
DutyDeclared is a cloud-based platform for preparing, validating, managing and submitting UK customs import declarations to HMRC through the CDS API. It extracts structured information from invoices, packing lists, export declarations and transport documents to populate declaration fields. Its Quick Editor lets users review uncertainties and edit HS codes or VAT, with totals syncing automatically. Validation checks fields against current trade regulations and flags risks related to UK/EU compliance, origin, value and documents.
Users can submit declarations to HMRC CDS, receive status notifications, track submissions, maintain audit trails and make amendments. AI assists with document extraction and HS commodity code classification, but users must review and verify its suggestions. The platform integrates with HMRC CDS through the official API using OAuth 2.0 and offers API access for third-party integrations. The free tier advertises 10 entries each month. Starter costs £250 a month and offers a 14-day trial; Professional costs £850 a month. Enterprise pricing is custom. The platform is aimed at importers, exporters, customs brokers, freight forwarders and trade teams.
iCustoms
iCustoms is an AI-powered platform for customs and cross-border trade compliance, available on the web and through an API. It automates import and export declarations and submits them electronically to customs authorities; its customs management software covers the UK and Ireland. Intelligent Document Processing extracts, validates, and processes trade-document data. iClassification uses AI to find HS codes across 32 or more countries. The iSecurity product supports filings including UK ENS GB, EU ICS2, US AMS/ISF/AES, Canada ACI/eManifest, Mexico AMS, Japan AFR, UAE MPCI, and South Africa RCG. The company says its compliance team monitors regulatory updates and the platform updates automatically as rules change. Listed integrations include e-commerce services such as Shopify, Magento, eBay, Amazon, and Etsy, and ERP systems such as SAP, Microsoft Dynamics 365, Oracle, Salesforce, and Odoo. Carrier connections include DHL E-Commerce, DHL Parcel UK, DPD, FedEx, EVRi, Huboo, Royal Mail, UPS, and Yodel. The company describes its users as importers, exporters, freight forwarders, customs agents, carriers, and postal operators.