| Price from | $3.33/mo | $100/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | Yes | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | — |
| Plans published | 10 | 5 |
| Spec score · Remote support tools | 9.5 (#1) | 8.7 (#12) |
| Spec score · Remote Support Software | 9.3 (#2) | 8.7 (#8) |
| Spec score · Remote desktop software | 9.1 (#11) | 8.7 (#29) |
| Free plan | Yes | Yes |
| Headquarters | DWService states that its headquarters are in Italy; its legal address is Via Fedro 16, 80122 Napoli. | Reston, Virginia, USA |
| Security | The service says communications use TCP port 443 and are encrypted using an SSL certificate, and that passwords are stored as hashes. | HelpWire says remote session data is protected with TLS and AES-256 encryption, and web portal accounts can use OTP-based two-factor authentication. |
| Supported platforms | Windows,Linux,macOS,Android,web browser | desktop |