e2open Global Trade Management vs MIC-CUST

e2open Global Trade Management brings cross-border trade planning and execution into a web-based platform, including customs declaration self-filing. Its applications cover due diligence screening, export and import management, duty management, customs filing, and regulatory knowledge. Due Diligence Screening checks customers, suppliers, and other partners against denied-party lists. Export Management automates country controls, license decisions and tracking, restricted-party screening, and document generation, with access to more than 900 restricted-party and sanctions lists. Import Management handles inbound-shipment documentation and coordination with suppliers, brokers, carriers, and freight forwarders. Duty Management identifies possible duty, tax, tariff-reduction, free-trade-agreement, deferral, and refund opportunities, and supports programs including EU Customs Warehousing, U.S. Foreign-Trade Zones, and Duty Drawback. Global Knowledge covers sanctions, tariffs, export controls, classifications, and country-specific rules across more than 230 countries and territories. The platform connects with nearly any ERP and has a SAP-certified adapter for S/4HANA and ECC. Pricing is on request.

MIC-CUST is a centralized web-based system for automating customs compliance and global customs processes. It supports automated customs declarations across more than 55 countries. Modules cover import and export declarations, special customs procedures with inventory management, electronic transit, Intrastat reporting, and excise movement control. MIC-CUST supports electronic data transfer to brokers and forwarders and direct exchange with national customs authorities. It can generate an import declaration in one country using export data originating in another. MIC SAP CONNECT links SAP ERP with MIC customs and trade compliance modules, exchanges data and response messages, and supports SAP SD, MM, and PP. MIC also describes AI-assisted tariff classification, customs declaration assistance, and document processing that extracts data from PDFs, images, and spreadsheets. Its Trade Content Service provides customs tariffs, exchange rates, and export control lists for more than 150 countries. The company describes its product suite as web-based Software-as-a-Service on a single technology platform. Its Trust Center lists GDPR, ISO/IEC 27001, and TISAX under compliance; MIC says support services offer guaranteed response and resolution times. Pricing is available on request through sales.