EAB Navigate360 vs Empower
EAB Navigate360
eab.comEmpower
empowerme.appSide by side
| Figure | EAB Navigate360 | Empower |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 1 |
| Spec score · Student Engagement Software | 8.3 (#3) | 7.6 (#10) |
| Headquarters | Washington, DC, United States | Chappaqua, New York, United States |
| Pricing model | Pricing depends on institutional enrollment and the scope of technology selected; the enterprise license includes maintenance, support, training, and access to a dedicated Strategic Leader. | The maker says it charges a flat subscription fee per user and does not sell data or show ads; it does not state a numerical price on the pricing page. |
| Purpose | Navigate360 is a higher education CRM for recruiting, retaining, and engaging students and alumni across the student journey. | Empower is an organizational and educational app for youth development programs that helps students learn and programs communicate, administer, and track data. |
| Support | EAB states that partners receive 24/7/365 technical support, implementation training, office hours and more than 350 self-paced training modules. | The contact page directs users to contact support through the app. |
Plans
EAB Navigate360
- Enterprise licensePriced on request
- Navigate360Priced on request
In their own words
EAB Navigate360
EAB Navigate360 is a cloud-based higher education CRM for recruiting, retaining and engaging students and alumni across their time with an institution. Staff tools include student profiles, coordinated care, cases and referrals, alerts, messaging, two-way SMS, campaigns, appointments, events and faculty progress reports. Students can use an engagement hub on iPhone, Android or desktop for conversations, surveys, advising, career tools and self-reported concerns. Embedded AI can help staff with outreach, reports, meeting summaries and follow-up; student-facing AI answers questions and routes students to support around the clock. Reporting includes dashboards, query and visualization tools, scheduled reports, intervention and population analytics, predictive models and data exports. Connections include systems with standard connection points such as SIS, LMS, email, calendars and the Common App. Institutions can export data through APIs or regular bulk exports. EAB says the service is hosted on AWS and follows FERPA and GDPR practices and requirements. Partners receive a dedicated Strategic Leader, 24/7/365 technical support, implementation training, office hours and self-paced training modules. Pricing is on request and depends on institutional enrollment and technology scope.