EAB Navigate360 vs K12 Plus RTI/MTSS

EAB Navigate360 is a cloud-based higher education CRM for recruiting, retaining and engaging students and alumni across their time with an institution. Staff tools include student profiles, coordinated care, cases and referrals, alerts, messaging, two-way SMS, campaigns, appointments, events and faculty progress reports. Students can use an engagement hub on iPhone, Android or desktop for conversations, surveys, advising, career tools and self-reported concerns. Embedded AI can help staff with outreach, reports, meeting summaries and follow-up; student-facing AI answers questions and routes students to support around the clock. Reporting includes dashboards, query and visualization tools, scheduled reports, intervention and population analytics, predictive models and data exports. Connections include systems with standard connection points such as SIS, LMS, email, calendars and the Common App. Institutions can export data through APIs or regular bulk exports. EAB says the service is hosted on AWS and follows FERPA and GDPR practices and requirements. Partners receive a dedicated Strategic Leader, 24/7/365 technical support, implementation training, office hours and self-paced training modules. Pricing is on request and depends on institutional enrollment and technology scope.

K12 Plus RTI/MTSS is a school-district module for coordinating academic and behavioral interventions and tracking student progress. It centralizes support information to help staff identify students at risk, follow IEPs and goals, and adjust interventions over time. The module supports intervention documentation and team collaboration, and can automate benchmark and progress-monitoring assessments. Dashboards show progress, with alerts when students are not meeting goals. Workflows may include digital signatures, notifications, service-delivery logs, audit trails, and state reporting files. Teachers, parents, and administrators can use the mobile app to access information and communicate. K12 Plus Complete adds SIS integration, with Ascender, PowerSchool, and Skyward among the named systems; data syncing uses the Ed-Fi data model and APIs. The module runs on Android, iOS, and the web. Pricing is available on request; Focus, Connect, and Complete package details are listed without prices.