EAB Navigate360 vs Nearpeer

EAB Navigate360 is a cloud-based higher education CRM for recruiting, retaining and engaging students and alumni across their time with an institution. Staff tools include student profiles, coordinated care, cases and referrals, alerts, messaging, two-way SMS, campaigns, appointments, events and faculty progress reports. Students can use an engagement hub on iPhone, Android or desktop for conversations, surveys, advising, career tools and self-reported concerns. Embedded AI can help staff with outreach, reports, meeting summaries and follow-up; student-facing AI answers questions and routes students to support around the clock. Reporting includes dashboards, query and visualization tools, scheduled reports, intervention and population analytics, predictive models and data exports. Connections include systems with standard connection points such as SIS, LMS, email, calendars and the Common App. Institutions can export data through APIs or regular bulk exports. EAB says the service is hosted on AWS and follows FERPA and GDPR practices and requirements. Partners receive a dedicated Strategic Leader, 24/7/365 technical support, implementation training, office hours and self-paced training modules. Pricing is on request and depends on institutional enrollment and technology scope.

Nearpeer is a higher-education engagement and recruitment platform connecting prospective and current students with peers and campus resources. It supports students from prospect and admission through commitment, arrival, and current study, and serves first-year, transfer, international, adult, online, early-college, and non-degree learners. Nearpeer says it matches students using more than 3,600 criteria, such as interests, identities, majors, goals, and hometowns. Students can connect with peers, study buddies, campus clubs, and others in their majors, including during orientation and the transition to college. Institutions can tailor private, invitation-only campus communities to strategic needs and receive student insights. The platform also has a Prospect Hub for institution-branded prospect engagement, a parent and family offering, and features for lifelong learning institutes. Nearpeer describes itself as a standalone tool that enhances existing student systems and resources. It is available on web, Android, and iOS. The company says it is SOC 2 Type 2 compliant, and Nearpeer for College states WCAG 2.1 Level AA conformance. Institutional pricing is on request; the public site directs institutions to book a demo.