EAB Navigate360 vs Pathify

EAB Navigate360 is a cloud-based higher education CRM for recruiting, retaining and engaging students and alumni across their time with an institution. Staff tools include student profiles, coordinated care, cases and referrals, alerts, messaging, two-way SMS, campaigns, appointments, events and faculty progress reports. Students can use an engagement hub on iPhone, Android or desktop for conversations, surveys, advising, career tools and self-reported concerns. Embedded AI can help staff with outreach, reports, meeting summaries and follow-up; student-facing AI answers questions and routes students to support around the clock. Reporting includes dashboards, query and visualization tools, scheduled reports, intervention and population analytics, predictive models and data exports. Connections include systems with standard connection points such as SIS, LMS, email, calendars and the Common App. Institutions can export data through APIs or regular bulk exports. EAB says the service is hosted on AWS and follows FERPA and GDPR practices and requirements. Partners receive a dedicated Strategic Leader, 24/7/365 technical support, implementation training, office hours and self-paced training modules. Pricing is on request and depends on institutional enrollment and technology scope.

Pathify is an agent-first Campus Experience Platform for colleges and universities. Its Hub brings announcements, tasks, events, forms, and information from campus systems into a personalized experience for prospects, students, alumni, faculty, staff, and families. The AI Agent uses institutional data and is governed centrally by the institution. Communities lets students participate in groups, while administrators manage organizations, events, and memberships. Pathify advertises more than 200 integrations ready on day one. Its Flow middleware connects systems and supports read-write integrations; administrators can also launch vendor-agnostic integrations and widgets from a Recipe Library without coding, with no added fees for recipes. The Hub provides feature parity through the web and native iOS and Android apps. Pathify says it holds SOC 2 and TX-RAMP certifications, encrypts data in transit and at rest, and uses single sign-on and role-based access control. Pricing is not public and is based on enrollment and optional add-ons. The company is headquartered in Greenwood Village, Colorado.