EAB Navigate360 vs SchoolStatus Attend

EAB Navigate360 is a cloud-based higher education CRM for recruiting, retaining and engaging students and alumni across their time with an institution. Staff tools include student profiles, coordinated care, cases and referrals, alerts, messaging, two-way SMS, campaigns, appointments, events and faculty progress reports. Students can use an engagement hub on iPhone, Android or desktop for conversations, surveys, advising, career tools and self-reported concerns. Embedded AI can help staff with outreach, reports, meeting summaries and follow-up; student-facing AI answers questions and routes students to support around the clock. Reporting includes dashboards, query and visualization tools, scheduled reports, intervention and population analytics, predictive models and data exports. Connections include systems with standard connection points such as SIS, LMS, email, calendars and the Common App. Institutions can export data through APIs or regular bulk exports. EAB says the service is hosted on AWS and follows FERPA and GDPR practices and requirements. Partners receive a dedicated Strategic Leader, 24/7/365 technical support, implementation training, office hours and self-paced training modules. Pricing is on request and depends on institutional enrollment and technology scope.

SchoolStatus Attend is a web-based attendance management solution for K–12 districts focused on chronic absenteeism. It tracks attendance by time, period, or full day and displays year-over-year absence changes. Automated interventions begin when absences accumulate, while Early Warning Insights identifies students likely to become chronically absent after 60 school days. Districts can send letters, emails, two-way messages in more than 130 languages, and conference invitations. Daily Attendance Notifications text families when a student is marked absent and collect replies in a centralized dashboard. Attend imports student records through multiple student information system providers, including Infinite Campus and PowerSchool, to determine intervention eligibility. SchoolStatus describes a 4–6 week onboarding process for SIS integration, thresholds, and outreach workflows. Districts receive a dedicated Customer Success Manager for attendance reviews, recommendations, and team training. SchoolStatus says it serves districts in all 50 states. The service participates in SOC 2 Type II auditing and reporting, is certified by 1EdTech and iKeepSafe, and states FERPA and COPPA compliance. Pricing is available on request.