EAB Navigate360 vs Suitable

EAB Navigate360 is a cloud-based higher education CRM for recruiting, retaining and engaging students and alumni across their time with an institution. Staff tools include student profiles, coordinated care, cases and referrals, alerts, messaging, two-way SMS, campaigns, appointments, events and faculty progress reports. Students can use an engagement hub on iPhone, Android or desktop for conversations, surveys, advising, career tools and self-reported concerns. Embedded AI can help staff with outreach, reports, meeting summaries and follow-up; student-facing AI answers questions and routes students to support around the clock. Reporting includes dashboards, query and visualization tools, scheduled reports, intervention and population analytics, predictive models and data exports. Connections include systems with standard connection points such as SIS, LMS, email, calendars and the Common App. Institutions can export data through APIs or regular bulk exports. EAB says the service is hosted on AWS and follows FERPA and GDPR practices and requirements. Partners receive a dedicated Strategic Leader, 24/7/365 technical support, implementation training, office hours and self-paced training modules. Pricing is on request and depends on institutional enrollment and technology scope.

Suitable is mobile-first student engagement and success software for universities and colleges. It brings experiential and co-curricular opportunities into a mobile app, tracks participation, and records verified involvement in co-curricular transcripts. A searchable opportunity catalog supports tiered administrative permissions, while Guided Pathways personalizes the learning journey as students take part. Tools cover student organizations, events, service hours, push notifications, surveys, automated campaigns, and risk alerts. Students can earn points, advance levels, receive incentives, and appear on engagement leaderboards. Schools can map experiences to core competencies using an established framework or their own, and use assessment tools to track progress and identify programming gaps. The platform also supports branded digital badges, stackable credentials, and progress dashboards. Reporting includes customizable tags and filters, with custom reporting services for schools with specific needs. Integrations include LMS, SIS, advising systems, university calendars, Handshake, and an open API; LTI integration is available for Blackboard and Canvas. Suitable runs on Android, iOS, and web. Pricing is available by request rather than as a stated subscription price.