EAB Navigate360 vs Unibuddy
EAB Navigate360
eab.comUnibuddy
unibuddy.comSide by side
| Figure | EAB Navigate360 | Unibuddy |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 2 | 4 |
| Spec score · Student Engagement Software | 8.3 (#3) | 6.9 (#21) |
| Spec score · Student Recruitment Software | 8.2 (#5) | 6.8 (#26) |
| Founded | 2007 | Unibuddy says it was founded by Diego Fanara and launched with five universities in 2017. |
| Headquarters | Washington, DC, United States | Unibuddy lists its UK office at 5 New Street Square, London, EC4A 3TW, United Kingdom. |
| Implementation | EAB says its hands-on team can get partners live in under 100 days. | Unibuddy says setup typically takes 1–2 weeks, with timing varying by institution and its resources and implementation schedule. |
| Integrations | EAB says the platform connects through industry-standard interfaces to SIS, LMS, email, calendar services and Common App systems. | The platform page names Slate, Zapier, and Campus Management among its CRM integrations. |
| Purpose | Navigate360 is a higher education CRM for recruiting, retaining, and engaging students and alumni across the student journey. | Unibuddy provides universities with a platform for peer-to-peer student recruitment and engagement. |
| Support | EAB states that partners receive 24/7/365 technical support, implementation training, office hours and more than 350 self-paced training modules. | Unibuddy says its team provides training and support for student ambassadors and staff. |
Plans
EAB Navigate360
- Enterprise licensePriced on request
- Navigate360Priced on request
Unibuddy
- AssistantPriced on request
- Chat EnterprisePriced on request
- Chat PremiumPriced on request
- CommunityPriced on request
In their own words
EAB Navigate360
EAB Navigate360 is a cloud-based higher education CRM for recruiting, retaining and engaging students and alumni across their time with an institution. Staff tools include student profiles, coordinated care, cases and referrals, alerts, messaging, two-way SMS, campaigns, appointments, events and faculty progress reports. Students can use an engagement hub on iPhone, Android or desktop for conversations, surveys, advising, career tools and self-reported concerns. Embedded AI can help staff with outreach, reports, meeting summaries and follow-up; student-facing AI answers questions and routes students to support around the clock. Reporting includes dashboards, query and visualization tools, scheduled reports, intervention and population analytics, predictive models and data exports. Connections include systems with standard connection points such as SIS, LMS, email, calendars and the Common App. Institutions can export data through APIs or regular bulk exports. EAB says the service is hosted on AWS and follows FERPA and GDPR practices and requirements. Partners receive a dedicated Strategic Leader, 24/7/365 technical support, implementation training, office hours and self-paced training modules. Pricing is on request and depends on institutional enrollment and technology scope.