Eagle Eye AIR vs Loyalty Gator
Eagle Eye AIR
eagleeye.comLoyalty Gator
loyaltygator.comSide by side
| Figure | Eagle Eye AIR | Loyalty Gator |
|---|---|---|
| Price from | — | C$59/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 0 | 3 |
| Spec score · Customer Loyalty Software | 7.6 (#12) | 8.3 (#4) |
| Spec score · Loyalty Program Software | 7.6 (#20) | 8.3 (#9) |
| Founded | 2003 | 2010 |
| Headquarters | London, United Kingdom | Toronto, Ontario, Canada |
| Integrations | Eagle Eye Connect provides pre-built connectors, and the maker lists integrations including Braze, BigCommerce, Salesforce Commerce Cloud, and Twilio Segment. | The service offers a developer API and Zapier connections, and names integrations including Mailchimp, Shopify, QuickBooks Online, and Square. |
| Security | Eagle Eye says it has a 24/7 Security Operations Centre and holds ISO 27001:2022 certification covering its global operations. | The company says customer data is backed up daily, is never shared, and is held in a secure data centre with surveillance and restricted access. |
| Support | Eagle Eye describes support as available 24/7/365 on its AIR Platform page. | Plans include web-based support, and the company says customers can use program guides and FAQs or send questions to its team. |
Plans
In their own words
Eagle Eye AIR
Eagle Eye AIR is an API-first platform for retailers combining loyalty, omnichannel promotions, personalization, subscriptions, and gifting. Its composable architecture runs on Google Cloud Platform and connects online and in-store points of sale in real time. Promotions include hundreds of ready-made offer types plus custom mass, segmented, and personalized offers. Loyalty includes more than 100 built-in earn types and retailer-defined types. EagleAI uses customer data and machine learning to create individualized offers, while Gifting & Top-up supports digital and physical gift cards with point-of-sale integration and real-time redemption. Eagle Eye Connect lists connectors for Braze, mParticle, Segment, Bloomreach, commercetools, Salesforce Commerce Cloud, and Zonal. The company reports over 1.7 billion personalized offers weekly, average API responses below 150 ms, more than 99.99% availability, and over 90,000 connected stores. Pricing is available on request, and at least one core product is required before add-ons.
Loyalty Gator
Loyalty Gator provides cloud-based customer loyalty, gift card, and employee incentive programs for businesses. Programs can award points for purchases, actions, or referrals, and support digital punch cards and other reward options. The company says businesses do not need a point-of-sale connection. Customers can enroll online and check balances through the business website on a computer, tablet, or smartphone. Businesses can review customer activity and marketing reports and export customer lists for campaigns. The service offers a developer API and Zapier connections, plus integrations including Mailchimp, Shopify, QuickBooks Online, and Square. Its TangoCard connection lets customers redeem points for electronic gift cards. Plans include unlimited loyalty transactions and no transaction fees, subject to fair use and possible extra bandwidth charges. Bite supports up to 100 customers; Snack supports up to 5,000 and adds birthday points and Zapier integration; Meal supports up to 10,000 and adds a customer web portal, referrals, social integration, Google Analytics, and Tawk.to integrations. A 30-day free trial and money-back guarantee are listed, excluding custom development and white-label services. The company says cancellation after the trial requires 30 days' notice.