Eagle Eye AIR vs LoyaltyLion
Eagle Eye AIR
eagleeye.com
LoyaltyLion
loyaltylion.comSide by side
| Figure | Eagle Eye AIR | LoyaltyLion |
|---|---|---|
| Price from | — | $199/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 0 | 5 |
| Spec score · Customer Loyalty Software | 7.6 (#12) | 9.0 (#1) |
| Spec score · Loyalty Program Software | 7.6 (#20) | 9.0 (#3) |
| Founded | 2003 | 2012 |
| Headquarters | London, United Kingdom | London, United Kingdom |
| Integrations | Eagle Eye Connect provides pre-built connectors, and the maker lists integrations including Braze, BigCommerce, Salesforce Commerce Cloud, and Twilio Segment. | LoyaltyLion says it connects with more than 100 partner technologies, including Shopify POS, Klaviyo, HubSpot, Zendesk, Omnisend, Recharge, Attentive and Judge.me. |
| Security | Eagle Eye says it has a 24/7 Security Operations Centre and holds ISO 27001:2022 certification covering its global operations. | LoyaltyLion states that it has a SOC 2 Type I attestation covering controls related to security, processing integrity, availability, confidentiality, and privacy. |
| Support | Eagle Eye describes support as available 24/7/365 on its AIR Platform page. | The pricing page lists dedicated onboarding support and fast live chat and email support, and says all plan levels can access the Support team. |
| What it does | AIR is an AI-powered platform for retailers that combines loyalty management, personalization, and promotions. | LoyaltyLion is a customer-loyalty platform for ecommerce brands that uses rewards and engagement programs to increase repeat purchases and customer lifetime value. |
Plans
LoyaltyLion
- FreeFree
- FreeFree
- Classic$199 a month
- AdvancedPriced on request
- PlusPriced on request
In their own words
Eagle Eye AIR
Eagle Eye AIR is an API-first platform for retailers combining loyalty, omnichannel promotions, personalization, subscriptions, and gifting. Its composable architecture runs on Google Cloud Platform and connects online and in-store points of sale in real time. Promotions include hundreds of ready-made offer types plus custom mass, segmented, and personalized offers. Loyalty includes more than 100 built-in earn types and retailer-defined types. EagleAI uses customer data and machine learning to create individualized offers, while Gifting & Top-up supports digital and physical gift cards with point-of-sale integration and real-time redemption. Eagle Eye Connect lists connectors for Braze, mParticle, Segment, Bloomreach, commercetools, Salesforce Commerce Cloud, and Zonal. The company reports over 1.7 billion personalized offers weekly, average API responses below 150 ms, more than 99.99% availability, and over 90,000 connected stores. Pricing is available on request, and at least one core product is required before add-ons.
LoyaltyLion
LoyaltyLion provides ecommerce brands with customizable loyalty programs intended to encourage repeat purchases and build customer relationships. Stores can award points for purchases, referrals, reviews, account creation, birthdays and social follows, then let customers exchange points for free products, discount vouchers or free delivery. The platform also supports VIP tiers and provides real-time loyalty data and customer buying behavior to help evaluate and adjust a program. It is built for Shopify, including Shopify Plus and Shopify POS, and has integrations such as Klaviyo, Attentive, Gorgias, Mailchimp, Dotdigital and HubSpot. A Headless API supports custom loyalty experiences across channels. A free plan is recommended for stores processing 400 orders or fewer per month, and a 14-day trial is available through the Shopify Appstore. Classic costs $199 a month, billed every 30 days, and includes 500 orders per month. Advanced and Plus use custom pricing. LoyaltyLion lists dedicated onboarding and live chat and email support.