Eat App vs Reservation.Tools

Eat App is a cloud-based platform for restaurant reservations, table management, and guest CRM. It accepts real-time online bookings around the clock through a venue’s website, social media, and partner network. Staff can manage tables in timeline, grid, floor, or list views, with capacity controls and pacing tools. Guest profiles can store preferences, visit history, and spending, while CRM tools segment guests for targeted email and SMS campaigns. Reports cover busy periods, no-shows, waitlists, guest trends, and spending patterns. Integrations span POS, voice, payments, booking channels, hotel or property-management systems, and printers, with examples including Lightspeed, Google, Instagram, Stripe, and Mews. Eat App is available on web, Android, and iOS; mobile and iPad apps support offline use and sync when a connection returns. The Free plan costs nothing and is limited to 100 guests monthly. Paid plans start at $69/mo (annual), and a 14-day trial is listed. The company says data is encrypted in transit and at rest and that it has SOC 2 Type II and ISO/IEC 27001:2022 certifications.

Reservation.Tools manages restaurant bookings, table availability and guest relationships across web, Android and iOS. It serves restaurants, night clubs, bars, chains, pubs and beach management businesses. Staff can organize reservations using a customizable floor plan and list, with floor plan and scheduler views. Online booking is available through a website form, Reserve with Google, Facebook and Instagram; waitlist management is also included.

Guest profiles can record preferences, allergies, notes and ratings in a searchable database. Email and SMS can send confirmations, reminders, booking changes and cancellations, while staff receive booking-event notifications. The app tracks deposits by card, bank transfer or cash, online or offline. Reports cover trends, no-shows, busy periods, channels and reservation statuses. Named integrations include Gmail, Google Contacts, Google Maps and Search, Ordering.Tools, MyPOS and Stripe. Every plan includes the full app, unlimited users and devices. Basic costs €30/mo (annual) for fewer than 200 monthly reservations; Plus is €60/mo (annual) for 200–800; Prime is €85/mo (annual) for unlimited reservations. Chain pricing is by custom quote.