EazyQ vs Qwaiting
EazyQ
eazyq.inQwaiting
qwaiting.comSide by side
| Figure | EazyQ | Qwaiting |
|---|---|---|
| Price from | $199/mo | $207.50/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Self-hosted | — | Yes |
| Plans published | 5 | 8 |
| Spec score · Restaurant Waitlist Software | 8.2 (#8) | 8.3 (#7) |
| Integrations | The privacy policy identifies WhatsApp Business API for OTP delivery and notifications, Razorpay for payments, Firebase Cloud Messaging and Crashlytics, Google Analytics 4, Cloudflare Turnstile, and AWS Mumbai. | Its listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. |
| Intended users | EazyQ says it is built for local service businesses such as salons, clinics, dentists, diagnostic centres, service centres, and consultants. | Qwaiting presents the product for organizations in sectors including healthcare, banking, retail, government, education, and airports. |
| Product | EazyQ describes itself as an AI-powered digital front desk for local businesses that manages WhatsApp queries, appointments, queues, and walk-ins. | Qwaiting is a cloud-based queue management system for appointment and walk-in queues. |
| Security | The privacy policy states that EazyQ uses TLS 1.2+ in transit, AES-256 at rest in AWS Mumbai, WhatsApp phone OTP authentication, role-based access controls, and server access audit logs. | Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. |
| Support | EazyQ offers WhatsApp support and email support, and its contact page says WhatsApp support is available 24/7. | The pricing page says all plans include 24/7 enterprise support with live chat, email, a dedicated account manager, and priority SLA-based assistance. |
Plans
EazyQ
- FreeFree
- Starter$199 a month
- Growth$499 a month
- Pro$999 a month
- EnterprisePriced on request
Qwaiting
- Starter$249 a month
- Business$349 a month
- Enterprise$399 a month
- Custom$649 a month
- Starter$2,490 a year
- Business$3,490 a year
- Enterprise$3,990 a year
- Custom$6,490 a year
In their own words
EazyQ
EazyQ is an AI-powered digital front desk for local businesses, handling WhatsApp queries, appointments, queues, and walk-ins. Customers can join a queue or book an appointment through a QR code, WhatsApp link, or web link without installing an app or logging in. Queue tools include digital tokens, live tracking, WhatsApp alerts, analytics, and multi-branch support; online bookings can sit alongside walk-in queues. The Free plan is listed at free and includes five concurrent queue places, 100 customers and 20 appointments per month, 50 AI receptionist chats, and one staff seat. Paid plans start at ₹199/mo. The Android EazyQ Business app is live, while iPhone availability is described as coming soon. EazyQ says it is built for businesses such as salons, clinics, dentists, diagnostic centres, service centres, and consultants. Its privacy policy describes encryption in transit and at rest, phone OTP authentication, role-based access, and server access audit logs. Support is available by WhatsApp and email.
Qwaiting
Qwaiting is a queue management system for organizations handling appointments and walk-ins. It brings both into a shared queue, routes customers, and provides real-time monitoring. Customers can join remotely by phone or browser and view live wait times. Automated notifications can go by SMS, email, or mobile app, while reports cover queue times, customer flow, and staff efficiency. The cloud product runs in a browser; an on-premises option operates on a local network without internet connectivity. Listed integrations include Office 365, Salesforce, Microsoft Teams, Zoom, WhatsApp, Google Calendar, Gmail, Slack, and Okta. Qwaiting describes SSL encryption, password hashing, encrypted backups, audit logs, and two-step verification among its security measures. Its security page lists GDPR, AICPA, HIPAA, ISO/IEC 27001:2022, and SOC 2 Type 2. Plans start at $249 a month, billed monthly, and a 14-day trial is available. Staff-login limits range from five on Starter to 50 on Custom. All plans include 24/7 enterprise support.