EazyQ vs Shokken
EazyQ
eazyq.inShokken
shokken.rsvpSide by side
| Figure | EazyQ | Shokken |
|---|---|---|
| Price from | $199/mo | $19.99/mo |
| Free plan | Yes | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| Plans published | 5 | 2 |
| Spec score · Restaurant Waitlist Software | 8.2 (#8) | 8.0 (#11) |
| Integrations | The privacy policy identifies WhatsApp Business API for OTP delivery and notifications, Razorpay for payments, Firebase Cloud Messaging and Crashlytics, Google Analytics 4, Cloudflare Turnstile, and AWS Mumbai. | Users can sign in with Google or Apple. |
| Security | The privacy policy states that EazyQ uses TLS 1.2+ in transit, AES-256 at rest in AWS Mumbai, WhatsApp phone OTP authentication, role-based access controls, and server access audit logs. | The privacy policy says Shokken uses TLS encryption in transit, encryption at rest within its hosted infrastructure, role-based access controls, audit logging, least-privilege policies, monitoring, vulnerability management, and incident response procedures. |
| Support | EazyQ offers WhatsApp support and email support, and its contact page says WhatsApp support is available 24/7. | Shokken offers a 15-minute setup call and in-person setup help in Las Vegas. |
Plans
EazyQ
- FreeFree
- Starter$199 a month
- Growth$499 a month
- Pro$999 a month
- EnterprisePriced on request
In their own words
EazyQ
EazyQ is an AI-powered digital front desk for local businesses, handling WhatsApp queries, appointments, queues, and walk-ins. Customers can join a queue or book an appointment through a QR code, WhatsApp link, or web link without installing an app or logging in. Queue tools include digital tokens, live tracking, WhatsApp alerts, analytics, and multi-branch support; online bookings can sit alongside walk-in queues. The Free plan is listed at free and includes five concurrent queue places, 100 customers and 20 appointments per month, 50 AI receptionist chats, and one staff seat. Paid plans start at ₹199/mo. The Android EazyQ Business app is live, while iPhone availability is described as coming soon. EazyQ says it is built for businesses such as salons, clinics, dentists, diagnostic centres, service centres, and consultants. Its privacy policy describes encryption in transit and at rest, phone OTP authentication, role-based access, and server access audit logs. Support is available by WhatsApp and email.
Shokken
Shokken is a restaurant waitlist service that lets staff manage parties while guests follow their place in line. Guests can join from a browser using a QR code, without installing an app or creating an account, then share a live tracker with the rest of their party. Staff can manage multiple waitlists, run a tablet in kiosk mode, let guests leave the list, and clear finished parties overnight. Restaurants can publish a public menu at an assigned Shokken URL and make printable QR cards and signs. Guest pages support English, Spanish, Simplified and Traditional Chinese, Korean, Japanese, and Tagalog; the host app is in English. The free plan includes manual entry, QR self-join, browser tracking, core waitlist tools, and public menus. Founding Pro is $19.99 for the first month, then $99.99/month while continuously active; its regular rate is $200/month. The service is available to U.S. restaurants and needs internet access to sync lists and send texts.