EazyQ vs Union Waitlist

EazyQ is an AI-powered digital front desk for local businesses, handling WhatsApp queries, appointments, queues, and walk-ins. Customers can join a queue or book an appointment through a QR code, WhatsApp link, or web link without installing an app or logging in. Queue tools include digital tokens, live tracking, WhatsApp alerts, analytics, and multi-branch support; online bookings can sit alongside walk-in queues. The Free plan is listed at free and includes five concurrent queue places, 100 customers and 20 appointments per month, 50 AI receptionist chats, and one staff seat. Paid plans start at ₹199/mo. The Android EazyQ Business app is live, while iPhone availability is described as coming soon. EazyQ says it is built for businesses such as salons, clinics, dentists, diagnostic centres, service centres, and consultants. Its privacy policy describes encryption in transit and at rest, phone OTP authentication, role-based access, and server access audit logs. Support is available by WhatsApp and email.

Union Waitlist is a guest and table management feature for busy bars and restaurants, available through a browser and mobile experience. Guests can join a line, track their position, view the menu, save items, and open a tab before seating with a QR code or NFC. They can order from the bar, request pickup, and earn rewards. Staff see guest names and collected notes, coordinate communication, assign tables, and balance server workloads. When seating is ready, staff can transfer the guest check and notes to the table, including from a tablet, and send a text notification. Union lists integrations with OpenTable, 7shifts, Checkmate, Craftable, DAVO, and Solink. The company describes its venue platform as built for high-volume bars and restaurants and says its demo is suitable for operators with a full liquor license. Union Pocket installs from the App Store and supports iPhone 12 and later. The Waitlist page asks businesses to schedule a demo and does not show a feature price.