EazyQ vs Waitwhile
EazyQ
eazyq.in
Waitwhile
waitwhile.comSide by side
| Figure | EazyQ | Waitwhile |
|---|---|---|
| Price from | $199/mo | $31/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 5 | 5 |
| Spec score · Restaurant Waitlist Software | 8.2 (#8) | 8.5 (#5) |
| Headquarters | Gorakhpur, Uttar Pradesh, India | The security page identifies San Francisco, California as the global headquarters and the company page gives its San Francisco address. |
| Integrations | The privacy policy identifies WhatsApp Business API for OTP delivery and notifications, Razorpay for payments, Firebase Cloud Messaging and Crashlytics, Google Analytics 4, Cloudflare Turnstile, and AWS Mumbai. | Native and no-code connections include Salesforce, Zapier, Slack, calendars, Google Sheets, Twilio, Zendesk, Jira, Eventbrite, Zoom and Square. |
| Product | EazyQ describes itself as an AI-powered digital front desk for local businesses that manages WhatsApp queries, appointments, queues, and walk-ins. | Waitwhile is a unified platform for managing walk-ins, queues, and appointments. |
| Security | The privacy policy states that EazyQ uses TLS 1.2+ in transit, AES-256 at rest in AWS Mumbai, WhatsApp phone OTP authentication, role-based access controls, and server access audit logs. | The security page states that data in transit and at rest is encrypted with AES at 128-bit or higher and that third-party penetration tests occur annually. |
| Support | EazyQ offers WhatsApp support and email support, and its contact page says WhatsApp support is available 24/7. | The site links to a help center and lists [email protected] as its contact email. |
Plans
EazyQ
- FreeFree
- Starter$199 a month
- Growth$499 a month
- Pro$999 a month
- EnterprisePriced on request
Waitwhile
- FreeFree
- FreeFree
- Starter$31 a month
- Business$55 a month
- EnterprisePriced on request
In their own words
EazyQ
EazyQ is an AI-powered digital front desk for local businesses, handling WhatsApp queries, appointments, queues, and walk-ins. Customers can join a queue or book an appointment through a QR code, WhatsApp link, or web link without installing an app or logging in. Queue tools include digital tokens, live tracking, WhatsApp alerts, analytics, and multi-branch support; online bookings can sit alongside walk-in queues. The Free plan is listed at free and includes five concurrent queue places, 100 customers and 20 appointments per month, 50 AI receptionist chats, and one staff seat. Paid plans start at ₹199/mo. The Android EazyQ Business app is live, while iPhone availability is described as coming soon. EazyQ says it is built for businesses such as salons, clinics, dentists, diagnostic centres, service centres, and consultants. Its privacy policy describes encryption in transit and at rest, phone OTP authentication, role-based access, and server access audit logs. Support is available by WhatsApp and email.
Waitwhile
Waitwhile is a platform for handling walk-ins, queues and appointments across service locations. Customers can join a queue remotely or on-site by QR code, web, kiosk, NFC tag or SMS, then receive live updates and AI-powered wait estimates. Appointment tools cover reminders, confirmations, booking rules and matching people with resources. LineSync places scheduled appointments and walk-ins in a shared queue. Connections include a REST API, webhooks, no-code options and Zapier, alongside named integrations such as Slack, Salesforce, Mailchimp, Google Sheets, Outlook, Google Calendar, Twilio, Zendesk and Square POS. It runs on Android, iOS and web, and offers an API. The free plan is free and covers one location and 50 visits/month. Starter is $31 a month billed annually; Business is $55 a month billed annually. Enterprise pricing is custom. Waitwhile lists retail, luxury retail, government, education and healthcare among its industries, and describes its enterprise offering for businesses with 10 to 600 service points and multiple networks.