eCareCRM vs LeadSquared
eCareCRM
ecarecrm.comLeadSquared
leadsquared.comSide by side
| Figure | eCareCRM | LeadSquared |
|---|---|---|
| Price from | $499/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 8 |
| Spec score · Healthcare CRM Software | 8.3 (#7) | 8.3 (#8) |
| Automation | It supports personalized patient journeys for recalls, appointment preparation, post-visit follow-ups, and re-engagement. | The pricing page lists dynamic forms, process design, and workflow automation, with unlimited workflow automation in the Sales Super plan. |
| Headquarters | Peachtree Corners, Georgia, United States | Bengaluru, Karnataka, India |
| Integrations | The site lists EHR and business systems including Epic, athenahealth, MEDITECH, Salesforce, Zoho CRM, and others, and describes real-time HL7 and FHIR integrations. | The integrations directory lists 162 apps and includes categories such as analytics, CRM, email, messaging, payments, and verification. |
| Intended customers | The site describes eCareCRM as built for healthcare organizations, with specialty workflows including behavioral health, ABA therapy, fertility and OB/GYN, and home care. | LeadSquared describes industry-specific solutions for areas including financial services, education, healthcare, real estate, and high-volume B2C businesses. |
| Product | eCareCRM is a healthcare CRM for managing patient engagement, referrals, intake, communication, scheduling coordination, and operational workflows. | LeadSquared describes itself as an AI CRM for sales, service, marketing, and field teams. |
Plans
LeadSquared
- Sales ProPriced on request
- Sales SuperPriced on request
- Marketing ProPriced on request
- Marketing SuperPriced on request
- Marketing Pro$1,200 a year
- Marketing Super$2,000 a year
- Sales Pro₹2,500 a year
- Sales Super₹5,000 a year
In their own words
eCareCRM
eCareCRM is a healthcare CRM for coordinating patient engagement, referrals, intake, communications, scheduling, and operational workflows. It gathers inquiries from forms, calls, chats, referrals, and campaigns, then routes them by team, location, or specialty. A shared communication timeline brings together SMS, email, voice, web chat, and voicemail. Automated patient journeys can support recalls, appointment preparation, post-visit follow-ups, and re-engagement. The platform also automates review requests, sends negative feedback privately for routing, and monitors ratings. Its analytics cover acquisition, campaign return, acquisition costs, intake drop-offs, and provider or location performance. Listed integrations include Epic, athenahealth, MEDITECH, Salesforce, and Zoho CRM, with real-time HL7 and FHIR connections. eCareCRM supports Android, iOS, web, and API access. Starter costs $499 a month and Growth costs $1,499 a month; Enterprise pricing is custom-quoted. Pricing is also available on request. A 30-day trial includes full platform access and requires no credit card.
LeadSquared
LeadSquared describes itself as an AI CRM for sales, service, marketing, and field teams. Its lead management tools include scoring, distribution, bulk import, opportunity management, and activity tracking. The pricing page lists dynamic forms, process design, and workflow automation; Sales Super includes unlimited workflow automation. Marketing plans include segmentation, social media connectors, website event tracking, dynamic landing pages, and email tools. The integrations directory lists 162 apps across categories such as analytics, CRM, email, messaging, payments, and verification. LeadSquared supports Android, iOS, web, and API access, along with a mobile app and email sync. Its listed sales plans are Sales Pro and Sales Super, and marketing plans are Marketing Pro and Marketing Super; plan details include limits for storage, email, chatbot sessions, reports, permissions, and webhooks. LeadSquared offers a 15-day trial but no free plan. The maker says it is ISO 27001:2022 certified by the British Standards Institution and that data at rest uses AES-256 encryption. It was founded in 2013 and is headquartered in Bengaluru, Karnataka, India.