eCaring vs ShiftCare

eCaring is home care agency management software for non-medical agencies working across Medicaid, private pay, long-term care insurance, and Veterans Affairs programs. It connects scheduling, authorizations, EVV, care documentation, billing, payroll, and caregiver communication. Its scheduling engine scores caregiver-client pairings using availability, preferences, location, past care, margins, and overtime. Auto Shift Verification checks visits against agency rules for times, tasks, signatures, and geofence compliance, routing exceptions for manual review. Billing handles payor-specific claims and files, private-pay invoices, and authorization checks, and flags visits that fail payor or EVV requirements. Agencies can configure services, rates, rounding rules, procedure codes, and billing requirements by payor. Caregivers can use the Android and iOS app for offline EVV, GPS-verified clock-ins, visit details, and SMS alerts. A toll-free phone option lets caregivers without a cell phone clock in and out using the client’s phone. eCaring runs on Android, iOS, and the web. Its pricing page offers personalized pricing after a meeting, with no numeric price listed.

ShiftCare provides scheduling, client management, and care documentation software for in-home care agencies. Its scheduling supports recurring shifts, group rosters, staff availability, and draft-and-publish workflows. Agencies can post live openings and control which staff are eligible to see and apply for them.

The caregiver app provides schedules, client details, care plans, notes, clock-in and clock-out, and GPS location verification. It is available through the Apple App Store and Google Play. ShiftCare lists integrations with Xero, QuickBooks Online, ADP, Paychex, and Viventium, which connect to customers’ own subscriptions. Plans include live chat support, onboarding, training, and webinars. All plans require at least five staff, and every person with a login counts as a user. Pricing starts at $8/user/mo (annual), with no free plan. The seven-day full-access trial requires no credit card and does not automatically start a paid plan.