Echo Knowledge Base vs Helpable
Echo Knowledge Base
echoknowledgebase.comHelpable
gethelpable.comSide by side
| Figure | Echo Knowledge Base | Helpable |
|---|---|---|
| Price from | $3.83/mo | $25/mo |
| Free plan | Yes | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| API | — | Yes |
| Plans published | 4 | 5 |
| Spec score · Knowledge base software | 8.1 (#74) | 8.9 (#10) |
| Publishing audience | both | Helpable is positioned for SaaS companies, indie hackers, no-code app builders, agencies, e-commerce businesses and small businesses. |
| Content analytics | Yes | Yes |
| Free plan | Yes | The free plan is $0 forever and includes the knowledge base, widget, live chat, and inbox. |
| Integrations | The plugin lists compatibility with Elementor, Beaver Builder, Divi, Visual Composer, WPML, and Polylang. | Helpable integrates with Slack, Zapier, Make, Shopify, webhooks and REST APIs. |
| Product | Echo Knowledge Base is a WordPress plugin for creating and organizing documentation, FAQs, quizzes, and articles. | Helpable combines an AI chatbot trained on a company’s content, a live chat inbox, and a public help center. |
| Support | The maker says support is available seven days a week and aims to respond within a day. | Helpable says it usually replies to contact messages within a few hours on business days, while Scale includes dedicated support. |
Plans
Echo Knowledge Base
- Knowledge BaseFree
- Basic Add-ons$46 a year
- Professional$89 a year
- Access Control$170 a year
Helpable
- FreeFree
- Solo$25 a month
- Starter$49 a month
- Pro$149 a month
- Scale$299 a month
In their own words
Echo Knowledge Base
Echo Knowledge Base has no write-up on Specifiction yet; its figures are above.