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SPECIFICTION
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Echo Knowledge Base vs Paligo

Echo Knowledge Base

echoknowledgebase.com

Paligo

paligo.net

Side by side

FigureEcho Knowledge BasePaligo
Price from$3.83/mo$416.67/mo
Free planYesYes
Free trial—Yes
Open source——
WebYesYes
API—Yes
Plans published46
Spec score · Knowledge base software8.1 (#74)8.9 (#9)
Publishing audiencebothPaligo says it serves organizations in software, manufacturing, and regulated industries, including companies managing technical documentation, policies, procedures, and knowledge content.
Free planYesNo
HeadquartersBritish Columbia, CanadaSolna, Sweden
IntegrationsThe plugin lists compatibility with Elementor, Beaver Builder, Divi, Visual Composer, WPML, and Polylang.Official integrations include Zendesk, Freshdesk, GitHub, GitLab, Bitbucket, Azure Repos, Amazon S3, Algolia, Phrase, Slack, Microsoft Teams and many others.
ProductEcho Knowledge Base is a WordPress plugin for creating and organizing documentation, FAQs, quizzes, and articles.Paligo is a cloud-based component content management system for authoring, managing, translating, and publishing technical documentation and knowledge assets.
SupportThe maker says support is available seven days a week and aims to respond within a day.Business includes standard support; Enterprise includes priority support and guaranteed SLAs, with stated target response times of two hours for urgent and four hours for high-priority issues.

Plans

Echo Knowledge Base

  • Knowledge BaseFree
  • Basic Add-ons$46 a year
  • Professional$89 a year
  • Access Control$170 a year

Echo Knowledge Base pricing →

Paligo

  • Business$15,000 a year
  • Nexus Portal$5,000 a year
  • Nexus Portal free tierFree
  • Nexus Answers$6,000 a year
  • Nexus Answers free tierFree
  • EnterprisePriced on request

Paligo pricing →

In their own words

Echo Knowledge Base

Echo Knowledge Base has no write-up on Specifiction yet; its figures are above.

Visit echoknowledgebase.com

Paligo

Paligo is a cloud-based component content management system for creating, managing, translating, and publishing technical documentation and knowledge assets. Structured authoring includes topic-based content, reuse, variables, version branching, revision history, and workflow management. Teams can publish to PDF, HTML5, eLearning, and GitHub Flavored Markdown. Paligo says it serves organizations in software, manufacturing, and regulated industries managing technical documentation, policies, procedures, and other knowledge content. Listed integrations include Zendesk, Freshdesk, GitHub, GitLab, Amazon S3, Slack, Salesforce, ServiceNow, and Phrase; some may require a separate subscription. A REST API supports external connections and task automation. Paligo states its information security management system is certified to ISO 27001:2022, and that service data is encrypted at rest with AES-256 and in transit with TLS. Business costs $15,000 a year, billed annually per author, from $15,000 per year; it includes two authors and two languages. There is no free plan, but a free trial is available. Upload integrations have a 500 MB limit, except GitHub at 100 MB; the general limit can be raised on request.

Visit paligo.net