Echo Knowledge Base vs Zendesk Guide
Echo Knowledge Base
echoknowledgebase.com
Zendesk Guide
zendesk.comSide by side
| Figure | Echo Knowledge Base | Zendesk Guide |
|---|---|---|
| Price from | $3.83/mo | $19/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 4 | 10 |
| Spec score · Knowledge base software | 8.1 (#74) | 9.2 (#3) |
| Publishing audience | both | both |
| Content analytics | Yes | Yes |
| Free plan | Yes | No |
| Headquarters | British Columbia, Canada | San Francisco, California, United States |
| Integrations | The plugin lists compatibility with Elementor, Beaver Builder, Divi, Visual Composer, WPML, and Polylang. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
Plans
Echo Knowledge Base
- Knowledge BaseFree
- Basic Add-ons$46 a year
- Professional$89 a year
- Access Control$170 a year
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
Echo Knowledge Base
Echo Knowledge Base has no write-up on Specifiction yet; its figures are above.
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.