eClinicalWorks Revenue Cycle Management vs Office Ally Practice Mate
eClinicalWorks Revenue Cycle Management
eclinicalworks.comOffice Ally Practice Mate
officeally.comSide by side
| Figure | eClinicalWorks Revenue Cycle Management | Office Ally Practice Mate |
|---|---|---|
| Price from | — | Free |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| iOS | Yes | — |
| Plans published | 1 | 1 |
| Spec score · Medical Billing Software | 7.4 (#13) | 7.5 (#12) |
| Company | eClinicalWorks says it was founded in 1999 and is privately held; its about page does not state a headquarters location. | Office Ally says it has built its healthcare technology portfolio since 2000 and serves providers, independent physician associations, and organizations of all sizes. |
| Headquarters | Westborough, Massachusetts, USA | Brentwood, Tennessee, United States |
| Integrations | Financial integrations include Waystar and Trizetto clearinghouses, Optum RPA, TSI and IC System collections, and healow Payment Services. | Office Ally lists Insurance Discovery FC, Intake Pro, Patient Payments powered by Stripe, Patient Ally, Reminder Mate, and Statement Mailing as add-on services for Practice Mate. |
| Security | The maker says cloud data is encrypted at rest and in transit, databases are replicated to failover sites, and it has HITRUST, ISO 27001, PCI DSS, DEA EPCS, CSA STAR, and TXRAMP certifications and completed a third-party HIPAA compliance audit. | The Practice Mate data sheet says Office Ally manages security controls using industry standards and HIPAA best practices, including unique user IDs and password controls. |
| Support | The listed RCM as a Service plan includes 24x7 support, maintenance, private cloud hosting, disaster recovery, and billing implementation services. | Office Ally provides a Support Suite and live virtual Practice Mate public classes covering billing and accounting workflows. |
Plans
eClinicalWorks Revenue Cycle Management
- RCM as a ServicePriced on request
In their own words
eClinicalWorks Revenue Cycle Management
eClinicalWorks Revenue Cycle Management has no write-up on Specifiction yet; its figures are above.
Office Ally Practice Mate
Office Ally Practice Mate is a web-based medical practice management system for scheduling patients, confirming insurance, managing accounts, and tracking revenue-cycle activity. It is described as suitable for independent practices and small groups, including providers with multiple specialties. Scheduling supports calendars by provider, location, and resource, with daily, weekly, and monthly views across multiple providers and locations. The free plan includes appointment scheduling, patient billing, configurable superbills, a patient ledger, and reports. Other listed capabilities include eligibility verification, payment posting, coding support, patient payments, and ERA auto-posting. Practice Mate requires a computer that meets its system requirements and broadband internet; business data is stored on Office Ally’s off-site servers. Add-on services include Insurance Discovery FC, Intake Pro, Patient Payments powered by Stripe, Patient Ally, Reminder Mate, and Statement Mailing. Patient Ally lets patients access lab results and clinical notes, exchange messages and appointment requests, and submit intake documents that sync to Practice Mate and EHR. Transactional fees may apply. Electronic participating claims have no listed cost, while specified non-participating or printed-and-mailed claims and eligibility transactions carry fees.