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eClinicalWorks Revenue Cycle Management

eclinicalworks.com

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Spec score 7.4 #2 of 17 in Dermatology EMR Software

Spec sheet

What it does
eClinicalWorks offers self-service RCM technology, an RCM service model, and central billing technology for practices and billing organizations.Read 3 Oct 2026 · eclinicalworks.com
Integrations
Financial integrations include Waystar and Trizetto clearinghouses, Optum RPA, TSI and IC System collections, and healow Payment Services.Read 3 Oct 2026 · eclinicalworks.com
Security
The maker says cloud data is encrypted at rest and in transit, databases are replicated to failover sites, and it has HITRUST, ISO 27001, PCI DSS, DEA EPCS, CSA STAR, and TXRAMP certifications and completed a third-party HIPAA compliance audit.Read 3 Oct 2026 · eclinicalworks.com
Support
The listed RCM as a Service plan includes 24x7 support, maintenance, private cloud hosting, disaster recovery, and billing implementation services.Read 3 Oct 2026 · eclinicalworks.com
Headquarters
Westborough, Massachusetts, USARead 28 Sep 2026 · eclinicalworks.com
Founded
1999Read 28 Sep 2026 · eclinicalworks.com
Company
eClinicalWorks says it was founded in 1999 and is privately held; its about page does not state a headquarters location.Read 3 Oct 2026 · eclinicalworks.com
AI tools
The product page describes AI features for appeals, coding recommendations, eligibility insights, billing questions, workflow rules, claim learning, patient collections, and EOB-to-ERA conversion.Read 3 Oct 2026 · eclinicalworks.com
Central billing
OpenConnect integrates practices’ EHR databases for centralized back-office work with single sign-on, hub-and-spoke scaling, and provider- or practice-level dashboard visibility.Read 3 Oct 2026 · eclinicalworks.com
Claims and denials
Its RCM technology provides patient eligibility and deductible information, claim scrubbing and submission, electronic remittance posting, and denials and appeals management.Read 3 Oct 2026 · eclinicalworks.com
Cloud and access
The eClinicalWorks Cloud is powered by Microsoft Azure; the maker says customers can access EHR/PM through Google Chrome or use eClinicalTouch for iPad.Read 3 Oct 2026 · eclinicalworks.com
Interoperability
The financial integrations page says external financial transactions can use HL7 DFT and outbound claims can use 837 ANSI Claim files over SFTP.Read 3 Oct 2026 · eclinicalworks.com
Payments
For RCM service, the company says insurance and patient payments go directly to the practice.Read 3 Oct 2026 · eclinicalworks.com
Reporting
The RCM Dashboard, Provider Analytics, and practice KPIs are presented as tools for monitoring financial health.Read 3 Oct 2026 · eclinicalworks.com
Service operations
The service model includes claim processing and follow-up, denial and appeals management, workers’ compensation and liability claims, and daily, monthly, and year-to-date statements and reports.Read 3 Oct 2026 · eclinicalworks.com
Who it serves
The company describes solutions for ambulatory practices, urgent care facilities, health centers, hospitals, and more than 50 specialties.Read 3 Oct 2026 · eclinicalworks.com

Plans and prices

RCM as a Service Priced on request 2.9% of practice collections No start-up costs · initial training included for practices with 1–9 providers · additional implementation fees for practices with more than nine providers · airfare billed separately · fees apply per Patient Statement and eClinicalMessenger transaction Read 3 Oct 2026 · eclinicalworks.com

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