eClinicalWorks Revenue Cycle Management vs PracticeSuite Medical Billing
eClinicalWorks Revenue Cycle Management
eclinicalworks.comPracticeSuite Medical Billing
practicesuite.comSide by side
| Figure | eClinicalWorks Revenue Cycle Management | PracticeSuite Medical Billing |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| Linux | — | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | — | Yes |
| Plans published | 1 | 2 |
| Spec score · Medical Billing Software | 7.4 (#13) | 8.3 (#2) |
| Claims and denials | Its RCM technology provides patient eligibility and deductible information, claim scrubbing and submission, electronic remittance posting, and denials and appeals management. | Claim Inspector validates coding, demographics and payer requirements, while denial workbenches and queues manage rejected, denied and appealed claims. |
| Founded | 1999 | 2004 |
| Headquarters | Westborough, Massachusetts, USA | Tampa, Florida, United States |
| Integrations | Financial integrations include Waystar and Trizetto clearinghouses, Optum RPA, TSI and IC System collections, and healow Payment Services. | The platform is EHR-agnostic and advertises HL7, FHIR and API connectivity plus clearinghouse access to 1,600 commercial and government payers. |
| Reporting | The RCM Dashboard, Provider Analytics, and practice KPIs are presented as tools for monitoring financial health. | PracticeSuite advertises more than 140 live reports and financial dashboards for practice, payer, guarantor and revenue-cycle analysis. |
| Security | The maker says cloud data is encrypted at rest and in transit, databases are replicated to failover sites, and it has HITRUST, ISO 27001, PCI DSS, DEA EPCS, CSA STAR, and TXRAMP certifications and completed a third-party HIPAA compliance audit. | PracticeSuite states it is HIPAA compliant and SOC 2 certified, and says it signs a Business Associate Agreement with every client. |
| Support | The listed RCM as a Service plan includes 24x7 support, maintenance, private cloud hosting, disaster recovery, and billing implementation services. | The company lists a support phone number, (813) 607-2800, on its About Us page. |
| What it does | eClinicalWorks offers self-service RCM technology, an RCM service model, and central billing technology for practices and billing organizations. | PracticeSuite is a cloud platform combining medical billing, practice management, EHR, patient engagement, scheduling, telehealth and revenue-cycle functions. |
Plans
eClinicalWorks Revenue Cycle Management
- RCM as a ServicePriced on request
PracticeSuite Medical Billing
- Custom medical billing softwarePriced on request
- Custom medical billing software pricingPriced on request
In their own words
eClinicalWorks Revenue Cycle Management
eClinicalWorks Revenue Cycle Management has no write-up on Specifiction yet; its figures are above.
PracticeSuite Medical Billing
PracticeSuite Medical Billing combines AI, robotic process automation, and billing rules for medical billing and revenue cycle management. Its RCM Work Queue prioritizes tasks such as authorizations, benefits, denials, payer follow-up, underpayments, and appeals. Automation handles claim-status checks, payment posting, statements, and ERA posting with exception routing. The product also supports eligibility verification, denial management, coding, patient payments, and claim scrubbing. PracticeSuite says it can connect with EHR and billing systems through HL7, FHIR, and APIs, while its clearinghouse and EDI connectivity reaches 1,600 commercial and government payers. The cloud-based platform is accessible in a browser across listed systems and devices without local servers, installations, or version updates. It is presented for solo providers, larger practices, and medical billing companies, and covers 362 specialties and sub-specialties. PracticeSuite states that it is HIPAA compliant and SOC 2 certified, and signs a Business Associate Agreement with every client. Pricing is on request. Each client is allowed 10 GB of data storage per practice.