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SPECIFICTION
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eDesk vs Helpshift

eDesk

edesk.com

Helpshift

helpshift.com

Side by side

FigureeDeskHelpshift
Price from$39/mo—
Free plan——
Free trial——
Open source——
Web—Yes
iOS—Yes
Android—Yes
APIYesYes
Plans published41
Spec score · Multilingual Customer Support Software7.3 (#14)7.9 (#11)
Spec score · Help desk software7.2 (#80)8.0 (#47)
API accessYesYes
Free planNoNo
HeadquartersNew York, United StatesSan Francisco, California, USA
Help centerYesYes
SLA managementYesYes
Ticket automationYesYes

Plans

eDesk

  • Essential$39 a month
  • Growth$89 a month
  • Professional$119 a month
  • EnterprisePrice not published

eDesk pricing →

Helpshift

  • Customized solution-based pricingPriced on request

Helpshift pricing →

In their own words

eDesk

eDesk has no write-up on Specifiction yet; its figures are above.

Visit edesk.com

Helpshift

Helpshift has no write-up on Specifiction yet; its figures are above.

Visit helpshift.com